Full Service Tax Associate (non- credentialed) (100 remote)

Tax associate , Tax preparer , Tax expert , Tax Filing , CPA , Enrolled Agent , Tax return

Title : Tax Associate (non-credentialed)

Work Mode : Remote

Responsibilities

• Provide exceptional customer support, video, phone, and chat)
• Assisting customers with their tax returns.
• Ability to navigate multiple software applications and job aids to research and provide guidance on complex tax questions and preparing tax returns.
• Create an excellent customer experience using your tax experience and research capabilities.
• Resolve customer inquiries in a timely and professional manner.
• Responsible for documenting notes and interactions with customers.
• Training will be provided
• Roles Requires candidate to be on Camera with NO EXCEPTION
• This role will also require Typing and Chat support on an as needed basis
• Role will be held to meet multiple KPI standards on a weekly basis. You will be expected to maintain KPI standards to remain is good standing on your assignment
• Average hours vary each week and can be from 2 to 25 hours during the Season an 30+ during April Peak Demand.

Requirements

• Active PTIN.
• Experience with tax preparation software.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.