New

Director, Consumer Data & Analytics

BOK Financial
United States, Oklahoma, Tulsa
101 East 2nd Street (Show on map)
Dec 08, 2025
Req ID:77372 Location:Tulsa -TUL Areas of Interest:Bank Operations; Consumer Operations; Data; Enterprise Data Pay Transparency Salary Range:Not Available Application Deadline:01/03/2026 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial. Bonus Type Formula Based Summary Our consumer banking division serves clients throughout their life journey, acting as the "face-of-the-bank" for retail clients and connecting them with business partners. Our teams diagnose client needs, provide tailored advice, and ensure ease, convenience, financial wellness, and security. We aim to be a one-stop shop, assisting clients with everything from basic financial questions to complex lending situations. Job Description The Director, Consumer Data and Analytics is accountable for ensuring division-level objectives are fully aligned with market-specific opportunities and driving impact by empowering senior business leaders across the Consumer division through the strategic delivery of data analytics, automation, reporting, and data accuracy. The Director will lead a high-performing team focused on developing advanced analytical tools and dashboards, while championing innovation to solve complex business challenges, synthesis of complex data, advanced analytics, and rigorous performance measurement. By setting and governing KPIs, they empower senior leadership to make informed decisions that drive continuous improvement and sustained growth. Team Culture Our culture in consumer banking is all about putting our clients first and embracing innovation. We prioritize personalized and efficient interactions, ensuring that every client feels valued and understood. We value gathering employee feedback and work together to keep our skills sharp with regular training on banking rules and guidelines. How You'll Spend Your Time You will provide visionary leadership to develop enterprise and market-specific strategies aligned with organizational goals. You will use advanced analytics and market intelligence to create actionable, scalable strategic recommendations. You will design and govern KPI frameworks to monitor progress and optimize strategic outcomes. You will analyze performance and market trends to drive adaptive business transformation and timely adjustments. You will lead customer segmentation initiatives to deliver insights for targeted market approaches and investment decisions. You will act as a strategic advisor to executives, presenting data-driven insights to influence decision-making and alignment. You will champion innovation by fostering a culture of learning, experimentation, and adoption of emerging methodologies. You will build and mentor high-performing analytics teams, promoting growth, collaboration, and alignment with enterprise values. Education & Experience Requirements Bachelor's degree in business, Economics, Data Analytics, or a related field required; Master's degree preferred. Minimum of 12 years of experience in strategy, analytics, or a related leadership role within financial services or a similarly complex industry. Proven critical and strategic thinking and data-driven decision making Exceptional leadership, influence, and team development Expertise in financial products, services, and consumer banking operations Superior analytical, consulting, and problem-solving skills Outstanding collaboration and cross-functional communication abilities Deep understanding of customer segmentation and market dynamics Excellence in planning, organization, and change management Advanced data literacy and proficiency in visualization tools Customer-centric mindset and passion for excellence Comfort navigating ambiguity and managing uncertainty BOK Financial Corporation Groupis a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees.With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply todayand take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contactrecruiting_coordinators@bokf.comwith any questions.