Billing Specialist II

JOB SUMMARY

The Billing Specialist II at Doble Engineering will be responsible for executing billing and administrative functions within the Billing team, with a focus on invoicing for Oil Lab services and supporting product and service sales. This role plays a key part in ensuring accurate and timely billing, maintaining documentation for audits, and facilitating customer payments. The role is based in our Marlborough, MA office reporting to Manager of Billing & Collections.

ESSENTIAL JOB FUNCTIONS

• Generate and process invoices related to Oil Lab services
• Maintain and update billing lists, reports, and documentation to support billing operations
• Assist with internal and external audit requests by gathering and organizing required documentation
• Process credit card payments for invoices with credit card terms
• Communicate with customers and internal stakeholders-via inbound and outbound calls-to obtain payment information and resolve billing or credit card-related issues.

QUALIFICATIONS

EDUCATION:

Minimum of an associate degree in accounting, business administration, or a related field

REQUIRED EXPERIENCE:

• 2+ years of experience in billing, accounts receivable, or a related administrative role
• Energetic, dynamic team player who collaborates effectively across Billing and Finance teams
• Strong attention to detail with exceptional organizational skills
• Excellent communication and customer service abilities
• Proficient in Microsoft Office Suite (Excel, Outlook, Word)
• Experience with ERP or billing systems; familiarity with Dynamics 365 Business Central is a plus
• Comfortable managing high-volume billing cycles and tight deadlines
• Skilled in using billing automation tools and reporting dashboards

PREFERRED EXPERIENCE (Not Required):

• Prior experience working in a shared services or centralized billing environment
• Hands-on experience with Dynamics 365 Business Central or similar ERP systems
• Experience handling credit card transactions and payment reconciliation
• Exposure to audit preparation and documentation support
• Experience collaborating with sales teams and customer service departments to resolve billing discrepancies

KNOWLEDGE, SKILLS & ABILITIES:

• Proficient in Microsoft Office Suite (Excel, Outlook, Word)
• Ability to handle inbound and outbound customer calls professionally
• Experience using ERP or billing systems
• Strong written and verbal communication

PHYSICAL REQUIREMENTS:

While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job. Must be capable of lifting 30 pounds. Must use assistance when lifting 50 or more pounds.

Actual base salary offered to the hired applicant will be determined based on their work location, level, qualifications, job related skills, as well as relevant education or training experience.
Hourly Pay Range Minimum $26.89 - Midpoint $33.62

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.

Applicants must be authorized to work for any employer in the United Sates. Doble Engineering is unable to sponsor or take over sponsorship of an employment visa at this time.