Manager, Business Analysis

Are you a collaborative leader with a passion for solving complex problems through smart processes, agile delivery, and scalable architecture? Do you thrive at the intersection of technology and business strategy? If so, consider joining the Application Engineering team at Spectrum Business.

At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our engineering organization is undergoing a large-scale modernization effort, and we're looking for talented leaders to help shape the future. We're transforming legacy applications, implementing cloud-native architectures, and refining how development teams work - and we need your expertise to help guide that change.

As the Manager, Business Analysis & Process Engineering, you'll lead the business analysis and process optimization functions supporting our DevSecOps and application development teams. You'll be responsible for identifying, modeling, and refining critical business processes, conducting feasibility assessments, and providing agile delivery leadership across multiple internal and offshore teams.

You'll work hands-on in a small but high-impact group that plays a key role in enabling scalable, cloud-native solutions. This role will also lead the development of a shared business process library using BPMN 2.0 standards and tools such as Camunda and UIPath.

How You'll Make an Impact

• Leading process discovery and reengineering efforts to streamline and modernize software delivery
• Driving cross-functional collaboration between engineering, product, and operations
• Conducting feasibility and readiness assessments for cloud-native application delivery
• Creating and managing business process models using BPMN 2.0 and process orchestration tools
• Facilitating scrum and agile practices across development teams and vendor partners
• Translating complex business requirements into executable technical solutions
• Mentoring a growing team while still staying engaged in hands-on process work

Working Conditions

• Office environment

What You'll Bring to Spectrum

Required Qualifications

Education

• Bachelor's degree in Business Administration or related field

Experience

• 5+ years of Business Analyst experience

Skills

• Ability to read, write, speak and understand English
• Ability to prioritize and organize effectively, handle multiple projects and priorities, and manage multiple projects at one time
• Ability to work independently, as well as in a collaborative and dynamic team environment, make decisions and work collaboratively with others to solve problems, and supervise and motivate others
• Ability to analyze and interpret data and effectively present information to management
• Ability to communicate orally and in writing in a clear and straightforward manner and with all levels of management and company personnel
• Ability to make decisions and solve problems while working under pressure, show judgment and initiative and to accomplish job duties, and quickly identify business problems/opportunities
• In-depth knowledge of software applications such as Word, Excel, etc.

Preferred Qualifications

Experience

• 2+ years in a leadership role supporting technical delivery teams
• Deep knowledge of requirements management, process modeling and agile facilitation
• Proficiency with BPMN 2.0; experience with tools like Camunda or UIPath
• Experience in large-scale application modernization and cloud native architecture
• Familiarity with microservices, service-oriented architecture (SOA), and DevSecOps practices
• Background in telecommunications or large enterprise environments