Cancer Service Line Informatics Program Manager
 Virginia Commonwealth University Health Systems | |
 United States, Virginia, Richmond | |
 Oct 29, 2025 | |
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The Cancer Service Line Informatics Program Manager leads the development and maintenance of metrics in support of Cancer Service Line governance, clinical operations, Tumor Programs, and clinical strategy implementation. The role supports metrics related to Research, Quality/Safety, QI, operations and Finance. The role develops key relationships and data sources horizontally related to research, EA, EHR, finance, ancillary clinical applications, etc, and will be the content expert for oncology specific initiatives. The role supports cancer leadership, providers and staff by managing systems such as reporting tools and dashboards. They organize stakeholder governance, define success benchmarks, maintain product roadmaps, and ensure alignment with enterprise resources and goals. This role requires deep expertise in Oncology, product management, and IT to effectively bridge business and technical teams.
Essential Job Statements Stakeholder Communication & Liaison Act as the primary liaison between Oncology users and IT, ensuring clear communication of requests, changes, and system tips, while aligning IT initiatives with enterprise goals. Governance & Stakeholder Engagement Facilitate Oncology IT stakeholder and governance groups, using governance principles to uphold quality, security, and compliance. Roadmap & Prioritization Maintain and share product roadmaps, scope and prioritize optimization requests based on impact, and align them with user and business needs. Agile Methodology & Process Management Implement and lead Agile development processes, managing request intake, execution, and communication effectively. Product & Industry Expertise Serve as a subject matter expert on Oncology IT products, staying current on industry trends and vendor innovations. Solution Development & Collaboration Collaborate with cross-functional teams to identify and implement innovative IT solutions tailored to Oncology workflows. Requirements Documentation Create detailed business requirement documentation, user stories, and acceptance criteria to ensure alignment and clarity among stakeholders. Testing & Continuous Improvement Partner with technical teams to validate system deliverables, establish feedback loops, and drive ongoing product improvements. Project Management Lead Oncology IT projects by coordinating resources, managing timelines, and applying Agile project management practices. Patient Population: N/A Employment Qualifications Required Education: Requires a bachelor's degree or equivalent experience Preferred Education: N/A Licensing/ Certification Licensure/Certification Required: N/A Licensure/Certification Preferred: N/A Minimum Qualifications Years and Type of Required Experience: Requires at least 7 years of relevant experience with a strong background in product management, Agile methodologies, healthcare IT, and excellent communication and problem-solving skills Other Knowledge, Skills and Abilities Required: N/A Cultural Responsiveness: N/A Other Knowledge, Skills and Abilities Preferred: N/A Working Conditions: Periods of high stress and fluctuating workloads may occur. May have periods of constant interruptions. Prolonged periods of working alone. Physical Requirements Physical Demands: N/A Work Position: N/A Additional Physical Requirements/ Hazards Physical Requirements: N/A Hazards: N/A Mental/Sensory -Emotional Mental/Sensory: Strong Recall, Reasoning, Problem Solving, Speak Clearly, Write Legibly, Reading, Logical Thinking Emotional: Steady Pace, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Able to Adapt to Frequent Change EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4. | |