Senior Engineer, Multimedia Engineering

Job Purpose

Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We are a diverse and inclusive company that values innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.

The New York Stock Exchange (NYSE), a subsidiary of Intercontinental Exchange, Inc. (ICE) presents a unique opportunity for a full-time candidate to join a team responsible for multimedia applications and broadcasting; this person would be joining a high-performance team which has a passion for next-generation media technology platforms.

As a Senior Engineer of the IT Multimedia Engineering team, you would have a deep understanding of IT, Broadcast, and Multimedia technologies; and would be proficient at engineering and supporting digital experiences, broadcast centers, studios, and control rooms. You will be required to manage broad and granular aspects of a global multimedia program. Proficiency in project and change management, along with the ability to problem-solve in collaboration with executive leadership is highly desired. As an IT Multimedia Engineer, you should possess a deliverables-first mentality, outstanding technical proficiency, and a comprehensive sense of ownership of all on-going projects. Simultaneously engineering multiple projects and managing multimedia assets, as well as refining video transmission workflows is key to succeeding in this position.

Responsibilities

• Manage all activities related to designing, planning, building, monitoring and maintenance of high performance, high availability, multimedia environments (Digital Signage, Broadcast Operations, IPTV, Video Walls, AV/IT Technologies including AV over IP networking)
• Lead project design discussions around scalable media systems architecture and document requirements including system diagrams, RFPs, hardware specifications, redundancy/high availability/disaster recovery models and POCs/mockups where required
• Manage project-related relationships with AV integrators, external AV system designers, and internal business unit, and executive leadership. Review, interpret, and maintain critical service contracts with vendors and service providers
• Design and maintain SLA requirements and provide technical analysis to guide teams (IT Multimedia Operations and Engineering) pre, during and post system implementation
• Design robust system-wide issue resolution workflows for NYSE Multimedia business processes which continuously improve media systems performance, including communication with the larger IT Operations team for major impact incidents to discover root cause and corrective actions

Knowledge and Experience

• Bachelor's degree in computer science or related multimedia, broadcast, or technology degree
• 10+ year's hands on experience in Digital Signage, Dalet, IPTV/streaming, Video Walls, AV/IT Technologies including AV over IP networking, Broadcast Control Rooms and Equipment, as well as multimedia asset management and engineering
• Comprehensive knowledge of workflows around live streaming video, broadcast media systems, video editing systems, TV control rooms and connectivity
• Proficient with disaster recovery, high availability and complex problem solving
• Strong server-client fundamentals with operating system and networking know-hows in Linux, Windows and MacOS
• Strong understanding of TCP/IP, Firewalls, ACLs, multicast, unicast and AV over IP networking
• Strong organizational, project management and performance-oriented time management skills
• Experience being in a fast-paced critical environment where quick decisions need to be made
• Experience supporting an on-air environment to ensure smooth operations and efficient delivery
• Experience in engineering and supporting broadcast centers, studios and control rooms

Preferred

• Able to work independently, handle simultaneous tasks and be adept at prioritizing
• The ability to lift 50+ lbs., bend, stretch, and climb is required for this role
• Strong leadership skills to guide and motivate teammates, including the ability to collaborate with executives and senior stakeholders to provide effective organizational strategies for maintaining continuous development of design and engineering best practices, processes, and daily support

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