Product Designer II (Remote)

The Product Designer II supports the design and research efforts for a large-scale, cloud-based travel reimbursement platform that serves users across a national healthcare network. This role applies human-centered design (HCD) principles to create intuitive, accessible, and compliant digital experiences. The designer will conduct usability testing, accessibility reviews, and design validation for portal features, ensuring all work meets Section 508 compliance and program design standards. Working closely with product owners, engineers, and other designers, this individual will translate complex workflows and technical requirements into user-friendly interfaces that improve usability, efficiency, and satisfaction.

The Impact You Will Create:

This program supports a large-scale, cloud-based travel reimbursement platform that automates the submission, processing, and payment of travel claims for a national healthcare network. The team's work focuses on maintaining and enhancing a Microsoft Dynamics 365-based application that integrates with multiple enterprise systems and APIs to improve automation, reporting, and user experience. Staff will help design, build, and optimize workflows, data integrations, and system functionality to ensure secure, efficient, and reliable claim processing. Team members will collaborate across engineering, testing, and product functions to deliver new features, manage system performance, and support continuous modernization of the platform's architecture and services.

Your Responsibilities in This Role:

• Lead human-centered design activities for portal features from concept through implementation.
• Plan, conduct, and analyze usability testing sessions to validate design decisions and guide product enhancements.
• Perform accessibility reviews and ensure all designs comply with Section 508 standards and established design guidelines.
• Create wireframes, prototypes, and high-fidelity mockups using tools such as Figma, Sketch, or Adobe XD.
• Synthesize research insights into actionable recommendations, personas, journey maps, and user flows.
• Collaborate with engineers and product owners to ensure design intent is accurately implemented.
• Maintain and evolve design systems, component libraries, and documentation to ensure consistency and scalability.
• Apply best practices in layout, typography, color, and interaction design to produce accessible, visually cohesive interfaces.
• Communicate research findings, design rationale, and usability insights clearly to both technical and non-technical stakeholders.
• Partner with cross-functional teams-including engineering, product management, and quality assurance-to prioritize and deliver user-centered solutions.
• Review design artifacts, provide feedback, and ensure that deliverables meet high standards of quality and accessibility.
• Advocate for user needs throughout the design and development lifecycle and contribute to a culture of continuous improvement and innovation.

Skills and Qualifications We Require at Fearless:

At Fearless, we seek candidates who blend technical know-how with sharp problem-solving and advisory skills to drive real impact in the communities we serve. Here are the key qualifications for this role.

• 3 years minimum relevant experience
• Proficiency in design and prototyping tools such as Figma, Sketch, or Adobe XD.
• Demonstrated experience conducting usability sessions, analyzing user feedback, and synthesizing insights.
• Deep understanding of Section 508 compliance, accessibility standards, and human-centered design methodologies.
• Strong visual and interaction design skills with an emphasis on usability and accessibility.
• Experience developing, maintaining, and documenting large-scale design systems and reusable design patterns.
• Proven ability to collaborate within Agile, cross-functional teams and communicate research findings, design rationale, and usability recommendations effectively to diverse audiences.
• Demonstrated ability to manage work strategically, navigate constraints, and build strong relationships to influence outcomes.
• Bachelor's degree in a relevant field or equivalent experience.
• Ability to obtain and maintain a Public Trust clearance.

Physical Requirements:

• Ability to sit for extended periods while working on a computer or during meetings.
• Must be able to travel occasionally to client sites or company meetings.
• Ability to communicate effectively via phone, email, and in-person, requiring clear speech, listening, and written communication skills.
• Ability to move within an office environment, including reaching for files, using office equipment, and occasional light lifting (up to 10 pounds).

Life at Fearless

We're a digital integration consultancy on a mission to build a better tomorrow. At Fearless, we combine technology, people, and organizational development to solve meaningful problems. Through iterative development, we deliver smart, user-friendly solutions that make tech work better-for everyone.

But great tech is just part of the story. What really makes us Fearless is our Purple Culture.

What Makes Us Purple?

Being Purple means you:

• Are valued as a whole person-not just a job title
• Get matched with work that plays to your strengths and passions
• Are supported by coaches, not micromanagers
• Have the autonomy and clarity to make decisions and drive impact
• Join a community that celebrates equity, curiosity, and innovation
• Do work that matters-every day

We believe in flexibility, growth, and balance. Our benefits and culture are designed to support you in doing your best work-while making space for what matters to you outside of it.

We're proud to be an equal opportunity employer. At Fearless, we're building a workplace that welcomes and respects everyone-across race, gender, age, religion, identity, background, and ability.

Compensation at Fearless

Fearless is committed to providing a competitive compensation package that will meet your current and future needs. Our philosophy is aimed at rewarding team member contributions, supporting long-term financial growth and security, and overall well-being.

We believe in paying people fairly, so we've established a compensation model aimed to ensure everyone at Fearless - regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or willingness/ability to negotiate - is consistently paid fairly based on alignment to the needs and requirements of the role.

The salary range for this position is:

Minimum Salary: $83,347

Salary Midpoint: $106,268

Maximum Salary: $129,188

Hiring Range for Role: $83,347 - $106,000

*For part-time roles, the salary will be pro-rated based on the full-time equivalent salary ranges listed above.

Benefits at Fearless

At Fearless, we take care of our team-because when you're supported, you can do your best work. We offer a flexible, family-friendly environment with benefits designed to support your health, growth, and life outside of work.

For Full-Time Team Members (Starting Day One):

• Flexible, life-friendly schedules
• 100% coverage for our medical HSA plan + HSA contributions
• Dental & vision covered 100% for you and your dependents
• Competitive premiums for HMO/PPO and dependent coverage
• 401(k) with 4% match & immediate vesting
• Paid Parental Leave and 12 weeks paid FMLA
• Generous PTO, 11 Federal Holidays, a Birthday Holiday, and Sick Leave
• Up to 15 days for Jury Duty and Bereavement Leave
• Education, wellness, and tech allowances
• Referral bonus: $6K-$12K for each successful referral
• Pet insurance & discount plans
• Employee Assistance Program (EAP)
• Legal support, life insurance, disability coverage

Part-Time & Interns:

• 8.75 days of safe & sick leave annually
• Eligible for our 401(k) plan with employer contributions

Reasonable Accommodations

Fearless is committed to providing reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact the Human Resources Department at hr@fearless.tech.

So, What's Next?

We've refined our hiring approach to make sure every team member is a great fit for Fearless-and that we're a great fit for you, too. If there's alignment, we'll reach out to kick off the interview process. Depending on the role or project, your experience may vary slightly, but it typically includes:

Introductory Interview

You'll connect with a recruiter to:

• Build rapport and get to know each other
• Review your experience and skills
• Talk through salary expectations and role details
• Set expectations for the rest of the process

Skills + Business Fit Interview

This is where we dig deeper to:

• Review findings from any technical assessments
• Walk through situational and values-based questions
• Explore how your approach aligns with Fearless culture and project needs

Some roles may also include customer interviews based on specific project requirements in addition to background check and security clearance requirements.