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ALT CHANNEL SALES MGR, SMB

Frontier Communications
parental leave, paid time off, paid holidays, tuition assistance, 401(k)
United States, Texas, Dallas
Oct 28, 2025
Job Code: MCC1C

Job Title: Alt Channel Sales Manager (SMB)

As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America-creating the digital infrastructure that the country needs to thrive today and into the next century. Join us!

What we're seeking:

Responsible for local engagement activities within the assigned market, including Small Business sales and relationship-building activities. Leader of field sales channels & community relationships with real-estate developers, owners of multi-tenant units and commercial leasing agents etc. Involvement & participation with Business-to-Business organizations to expand SMB networking opportunities.

Grow sales & market penetration of Frontier's Small Business products within the base fiber and expand fiber markets within the assigned region. Develop and execute sales channel strategies to achieve sales targets.

This position will direct segmented marketing for the Small Business channel while being collaborative with the marketing team, sales operations, sales enablement & channel leadership.

What you'll do:



  • Develop and execute Small Business sales channel strategies to increase sales and market penetration
  • Expand and develop B2B Community and Real-Estate relationships for optimal small business sales opportunities
  • Manage and grow Master Agent programs
  • Manage and grow D2D Vendors/Agents
  • Manage & distribute small business marketing sales leads
  • Direct all projects within timelines (inception to completion)
  • Manage and leverage organizational support to fulfill Small Business sales channel support and sales needs
  • Ensure vendor participation in all products & offer training curriculum and knowledge checks
  • Daily order research and correction to assist in sale efficiency and through-put; mitigate order fall-out
  • Manage Integration, Fulfillment and Commission support for channel sales, order processes, third-party vendors and fulfillment partners
  • Guide regional Small Business sales channel support or assigned roles on Channel Execution objectives and plans



What background you should have:



  • Extensive agent sales experience (minimum of 10 years) with at least 5 years in a management role in the telecommunications industry or a high-tech industry preferred
  • Excellent communication skills - strong written and verbal communication skills
  • Ability to perform as a strategic thinker as well as a tactical performer
  • Proven track record of driving sales teams and vendor success
  • Previous experience leading a diverse team of individuals and creating an environment that encourages creativity and excitement while producing consistently strong sales results
  • Must have success in leading sales teams towards common goals that result in sales & revenue generation
  • Experience in Local Engagement and Community Networking
  • Bachelor of Science degree in marketing or business required; MBA preferred
  • Ability to travel as needed...travel required (25%+) for vendor recruiting, training, relationship development, Trade Shows & Events and driving sales.
  • Proficiency in MS Excel, specifically, in-depth knowledge of pivot table functions



What we offer:

Nothing is more important to our success than the team that built it. That's why we provide benefits to keep you and your family well. Some of which we're most proud to offer includes:



  • 20 PTO (Paid Time Off) days + 10 paid holidays per year
  • Day one medical, dental, vision and prescription drug plan
  • 401k match of 50% on 6% of eligible compensation
  • Tuition Assistance Program
  • Personal & Work Life Balance Resources & Wellness Support Assistance
  • Employee Resource Groups
  • 10 weeks of paid parental leave, & a phased return to work program for new parents
  • Up to $10k in adoption program assistance
  • 3 weeks of paid caregiver leave



Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.

Connecting Communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences bring a unique perspective, even if they don't align perfectly with the qualifications listed, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

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