LTSS Service Care Manager

Position Title: LTSS Service Care Manager

Work Location: Florida-based candidates (All candidates must reside in Highlands County)

Assignment Duration: 3 months (intent to convert)

Work Schedule: 8-5 Mon-Fri

Work Arrangement: Will be in the field 80-90% of the time

Spanish speaking always preferred

Roles and Responsibilities:

• Managing a case load for healthcare members with long term care needs.
• Geriatric long term care
• Member assessments and notes.
• Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development.
• Monitor delivery of services and follow-up with members, caregivers, or provider s through in person visits and telephonic contact
• Authorize and coordinate referral for services.
• Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care.
• Assist in coordinating the development of informal or voluntary services to integrate into the member care plan Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!
• Assist member with filing and resolving complaints and appeals.