Systems Engineer

Partnering with Aquent, a leading financial services organization is seeking a highly skilled individual to join their dynamic team, where you'll play a pivotal role in maintaining the stability and efficiency of critical systems. This is an exciting opportunity to make a tangible impact by ensuring seamless operations, driving rapid problem resolution, and contributing to a robust technological infrastructure that supports countless users and vital business functions. Your expertise will directly influence the reliability of key platforms, making a significant difference in the daily operations of a forward-thinking enterprise.

In this impactful role, you will be at the forefront of ensuring operational excellence and system resilience. You'll lead efforts in problem determination and service restoration, working to quickly resolve complex issues that could affect business operations. Your ability to collaborate across various technical and managerial levels will be crucial as you guide problem-solving initiatives and contribute to strategic technical discussions. This position offers a unique chance to not only apply your deep technical knowledge but also to mentor peers, document best practices, and continuously improve processes within a fast-paced and evolving environment.

**Key Responsibilities and Impact:**

* Lead and execute problem determination and service restoration activities with a high sense of urgency.

* Interact effectively with all levels of technical and managerial staff, providing clear and concise communication.

* Develop and maintain comprehensive documentation for processes and procedures, ensuring knowledge transfer and operational consistency.

* Actively engage in cross-training and mentoring co-workers, fostering a culture of continuous learning and skill development.

* Evaluate alternatives and consult with senior technical leaders to resolve business and service-impacting problems effectively.

* Deliver compelling technical presentations and product demonstrations to diverse audiences.

* Gauge customer impact accurately and escalate issues with appropriate urgency, maintaining high service standards.

* Work both independently and collaboratively within a fast-paced environment, adapting to evolving priorities.

**Must-Have Qualifications:**

* Minimum of 5-7 years of directly related experience in systems engineering or a similar technical role.

* Demonstrated expertise in Control-M.

* Proficiency with mainframe environments, including JES/SDSF, ISPF, and JCL.

* System Administrator (SA) level knowledge of UNIX, LINUX, and Windows operating environments.

* Extensive experience with Network Attached Storage (NAS) and various file transfer protocols such such as NDM, FTP, SFTP, PGP/FTP, and NFS.

* Exceptional written and verbal communication skills, with a proven ability to interact with all levels of staff and leadership.

* Strong leadership abilities and a track record of success in problem determination and service restoration.

* Proven ability to resolve complex business and service-impacting problems while evaluating all alternatives.

* Capability to work independently and effectively cooperate within a team setting.

* Excellent judgment in gauging customer impact and escalating issues with appropriate urgency.

**Nice-to-Have Qualifications:**

* Advanced problem-solving skills and a proactive approach to process improvement.

* Experience in presenting complex technical information clearly and concisely.

* Knowledge of SQL and understanding of database infrastructure.

* Familiarity with network communication concepts, SSL, and LDAP.

* Exposure to Big Data technologies like Hadoop.

* Experience with Virtual Machines.

* Working knowledge of various database systems, including Oracle, MS-SQL Server, and PostgreSQL.

* Understanding of Backup and Recovery strategies, as well as High Availability/Disaster Recovery solutions.

* Experience with Unix and Microsoft Windows Clusters.

* Ability to read and debug logs effectively.

* Proficiency in Unix Shell Scripting and PERL knowledge.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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