Sr. Product Manager

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

Join Adobe as a Sr. Product Manager and seize the chance to drive transformative technology solutions on a global scale! This role offers the unique opportunity to lead the prioritization, planning, and execution of innovative enterprise-scale systems while supporting their daily operations. You'll thrive in a collaborative environment with a passionate team focused on employing AI to shape the future of sales subscription renewals.

The Product Manager will prioritize technology solutions and support daily operations. They focus on sales subscription renewals and users, offering innovative approaches. They collaborate with internal teams to solve challenges and improve technology solutions.

What You'll Do

• Partner with the business to understand current and future needs to deliver high-value technical solutions that improve both the user experience and operational efficiency.
• Develop a product strategy and roadmap, and lead the vision for scaling up.
• Find opportunities to incorporate AI, automation, and predictive insights into the Renewals process to optimize performance and decision-making.
• Communicate and align with internal partners on plans and launches, highlighting both immediate solutions and future-forward innovations.
• Lead the planning and delivery of run-the-business needs while encouraging an innovative mentality.
• Partner with other teams that own and manage integrated systems, ensuring data integrity and exploring where AI/ML models can enhance workflows.
• Facilitate process improvement sessions and synthesize findings into informed, future-focused experience design.
• Aid in the regular operations of multiple CRMs and troubleshoot any reported problems, in addition to suggesting and testing AI-powered upgrades.
• Analyze internal customer feedback, reported issues, and product performance, recommending solutions that blend current operational needs with forward-thinking improvements.

What You Need to Succeed

• 3-5 years of product management experience, with proven success launching large-scale technology solutions while supporting organizational change.
• Experience in the Renewals sales process, Forecasting, Renewals Operations, and integration of enterprise systems with CRMs.
• Strategic approach linking platform capabilities to business outcomes and customer value.
• Displayed interest and ability in exploring tools for predictive analytics, automation solutions, or technology to enhance product impact.
• Self-starter who thrives in challenging situations and brings an innovative attitude to problem-solving.
• Proven ability to operate effectively with general mentorship on new projects.
• Outstanding oral and written communication abilities, capable of customizing messages for both technical and non-technical individuals, including senior management and executives.
• Experience presenting and advocating programs to internal partners and users, including pitching forward-looking strategies.
• Effective communication and persuasion abilities, capable of motivating and uniting individuals even without formal control.
• Excellent negotiation, conflict management, and resolution skills - facilitating teams to successful outcomes.
• Bachelor's degree in Computer Science or related technical field, or relevant work experience; expertise with CRM solutions or related functions is highly desirable.
• Familiarity with customer master data models, processes for auditing, and maintaining data integrity, with a lens for applying AI to improve data quality and accuracy.

When you join Adobe, you can look forward to collaborating with the most genuine people in the industry, working on projects with real purpose, and having immense pride in the products we create and the customers we support. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

Come create experiences that matter at a company that is recognized around the world and hear what our employees are saying about their career experiences on the Adobe Life blog.

Adobe is an equal opportunity employer. We hire hardworking individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, veteran status, cultural background, or religious beliefs. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. This is what it means to be Adobe For All. Learn more about our vision here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunityemployer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.comor call (408) 536-3015.