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Overview The Senior Maintenance Administrator dispatches technicians to Bulk and Propane Plant and/or Petrocard operations for maintenance needs. This position also coordinates field service calls, schedules plant and station maintenance, service work orders, ensures accurate entry, obtains approval of service orders, and tracks maintenance asset inventory. MFA Oil Company is an Equal Opportunity/Drug-Free Employer. Responsibilities
- Ensure that all service calls are answered and that technicians are dispatched to bulk and propane pants (BPLP) and/or Petrocard stations, ensuring timely resolution of maintenance issues.
- Schedule preventative maintenance service orders in a timely manner.
- Trouble shoot service calls using established protocols.
- Enter BPLP and Petrocard service orders into JD Edwards Enterprise One.
- Receive completed service orders from technicians and make corrections as needed.
- Perform equipment/asset transfers for warehouse and BPLP plants.
- Finalize and approve completed service orders.
- Process expense vouchers from the technicians and making sure each expense has a corresponding receipt.
- Coordinate orders, review and pay invoices, and monitor delivery confirmations for all plant and station level supplies.
- Make adjustments for assets and equipment - order new assets as requested and when approved, work with technicians to determine if equipment can be repaired and then coordinate the new orders for unrepairable property.
- Manage preventative maintenance projects including but not limited to tank inspections, line and leak detector tests, and filter replacement to ensure all are completed in a timely manner.
- Generate reports as directed.
- Work closely with assigned business units to ensure any issues are communicated quickly to the responsible parties.
- Follow posted work schedule and adhere to proper clocking procedures to accurately reflect hours worked.
- All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.
Job Requirements
- High School Diploma or equivalent.
- 3+ year's comparable experience.
- Familiarity with service-related issues.
- Ability to work a rotating on-call schedule on holidays, weekends, and after regular business hours as needed.
- Must have computer knowledge and familiar with Microsoft Office products. Knowledge of JD Edwards's programs preferred.
- Excellent written and verbal communication skills.
- Ability to work both independently and in a team environment.
- Excellent problem solving and organizational skills.
- Ability to speak, read, write, and understand the English language to communicate with customers, coworkers, and supervisors.
- Ability to meet Company requirements, including successful pre-employment background check and drug test.
- Legal authorization to work in the United States
Preferred Skills
- Ability to meet deadlines with a high degree of time management skills.
- Ability to perform detail work with accuracy and grasp new concepts quickly.
- Ability to work at a fast pace.
- Ability to set priorities and goals and develop plans for achieving them.
ABOUT MFA OIL COMPANY
MFA Oil Company, formed in 1929, is a farmer-owned cooperative and a leading propane retailer in the United States. The company supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. Through a subsidiary, MFA Oil operates Break Time convenience stores in Missouri; a Big O Tires franchise in Missouri, Arkansas, and Kansas; a solar panel installation company, BluSphere Energy; and APM, a wholesale fuel distributor.
BENEFITS
Our benefits are designed to invest in you! We offer a comprehensive benefits structure for regular full-time positions, including competitive wages, paid time off, paid company holidays, and the opportunity for eligible employees to share in company success through profit sharing and/or performance incentives. Health benefits include medical, dental, vision, an employee assistance program and company-paid life insurance, and short- and long-term disability. Our retirement benefits include a 401(k) plan with a company match offering pre-tax and Roth options. OUR CULTURE
The core values of MFA Oil are aligned with our purpose and are the cornerstones upon which our culture is built.
- Put Customers First
- Respect Everyone - Demonstrate high regard or show special attention to customers, coworkers, vendors... everyone you come in contact with.
- Provide Excellent Service - Go the extra mile to ensure our customers are happy and satisfied with our products and services.
- Deliver on Your Promises - Do what you say you are going to do, when you say you are going to do it. Every time.
- Be Tenacious
- Give Your Best - Always give your best effort and seek to improve every day.
- Never Settle - Settling can lead to compromising on effort and quality of work. Find a way forward and don't settle for "It can't be done."
- Work Passionately - Passion accelerates your abilities, propels you to overcome obstacles and shows customers and co-workers that you care.
- Lead by Example
- Do the Right Thing - When we let honesty and integrity be our guide, we will always be headed in the right direction.
- Take Ownership - Each of us must be accountable for ourselves, our colleagues, our customers and our company.
- Act with Empathy - When we recognize and understand each other's challenges, we communicate better and grow stronger as a team.
GROWTH & DEVELOPMENT
We believe there's always room to learn and grow, from entry-level employees to senior leaders. Opportunities exist for internal advancement and professional development including on-the-job training. Educational expense assistance is available for employees seeking to continue their education ambitions aligned with their employment within the company.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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