ESSENTIAL JOB RESPONSIBILITIES:
- Advocate for and facilitate Veterans' access to community resources, housing assistance, utility assistance, andrelevant community services and benefits. Build database of community resources. Providereferrals to community resources as needed.
- Conduct initial intake meeting with Veteran. Evaluate individual and family needs. Complete service planwith Veteran including housing and other related needs. Coordinate and monitor services, including comprehensivetracking of Veteran activities in relation to service plan and Housing Inspections. Documentdetailed case notes, daily; maintain comprehensive client files. Prepare reports as requested byLead Case Manager, Program Manager and/or Quality Assurance
- Coordinate with Financial Assistance Coordinator for payment to third parties. Keep Veteran informed ofactions/payments being made.
- Meet regularly with Lead Case Manager to staff case load. Provide on-going program evaluation and recommendationsto the Lead Case Manager and Program Manager for continuous growth and quality.
- Be active in and network at monthly Veteran community groups. Provide presentations at various communitygroups within the greater metropolitan and surrounding area. Promote the success and reputationof the Supportive Services for Veteran Families program.
- Demonstrate exceptional customer service, in everything you do, by placing the child, family, Veteranor client first to support our mission to "Empower people to build better lives for themselves, theirfamilies and their communities."
ESSENTIAL QUALIFICATIONS:
EDUCATION: Bachelor's Degree in Social Work, Sociology, Psychology or related field.
EXPERIENCE: 1+ years case management experience; 3+ years preferred. 2+ years in a customer service
focused environment. Ability to carry up to 30 caseloads. Experience with homeless, low income, veterans &
their families a strong plus.
LICENSES: LMSW, LBSW, LMFT preferred. Driver's License with clear record required. VEHICLE: Must have daily use of a vehicle without prior notice. Up to 30% minimum travel within county and
surrounding areas.
OTHER: Must be available and willing to travel to various locations and with such frequency as the business
need dictates. Must be available and willing to work nights, weekends and holidays as required to meet business
needs. Must not pose a direct threat or significant risk of substantial harm to the safety or health of
himself/herself or others.
Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.
Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please emailhr@endeavors.org or speak with your recruiter.
Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at recruiting@endeavors.org. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.