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Administrative Support Specialist - 33

University of North Carolina Pembroke
United States, North Carolina, Pembroke
1 University Drive (Show on map)
Oct 23, 2025
Administrative Support Specialist - 33

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply Now link/button.

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Please see Special Instructions for more details.
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Position Details
Position Information
















Division Finance and Administration
Department Bursar
Working Title Student Account Representative
Vacancy Type Probationary Permanent Full Time
Min T/E Requirements
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
FTE 1
Position Overall Competency Level J
Recruitment Range $37,486 - $39,140
Anticipated Hiring Range $39,140
Position # 33
FLSA Status Non-Exempt
Months per year 12
Work Schedule =e.g. 8-500 8:00 a.m. - 5:00 p.m.
Work Schedule Type Monday - Friday
Is this a grant funded position? No
If yes, please indicate the end date of the grant.(if applicable)
N/A
Primary Purpose of Organization Unit
The Bursar's Office is composed of three units; (1) Cashiers, (2) Student Accounts Receivables/Student Card, and (3) Student Payroll/Loan Collections. The Bursar's Office is responsible for maintaining accurate accounting of all money collected at the University. This includes maximizing the collection of delinquent student accounts and loan receivables, ensuring that all money collected are properly credited to student and loan receivables and/or appropriate departmental accounts, and depositing collected money with Office of State Treasurer in a timely manner within the State's cash management policies
Primary Purpose of Position
In the process of determining the status of student accounts and following established collection procedures, this position establishes good working relationships with students, parents, university personnel and other agencies. Prepares and processes bills for students who are behind in paying their student accounts. When an account remains delinquent and payments cannot be arranged a hold is place on the student's account. Assists with submission of delinquent accounts to the Attorney General's Office and collection agencies and NC Department of Revenue.
Job Description
In the process of determining the status of student accounts and following established collection procedures, this position establishes good working relationships with students, parents, university personnel and other agencies. Prepares and processes bills for students who are behind in paying their student accounts. When an account remains delinquent and payments cannot be arranged a hold is place on the student's account. Assists with submission of delinquent accounts to the Attorney General's Office and collection agencies and NC Department of Revenue. Clerical and Data Input Responsibilities: Day to day operations include collecting funds and generating receipts for both student and non-student payments, ensuring that all funds go to the correct account by using the proper external indicator and sub code. Balance cash drawer daily with total funds in drawer against total receipts generate. Follow-up on any discrepancies such as overages and shortages. Ensure that all voided receipts are clearly marked with the original copy and that there are two signatures present. Use Pennant software to add or cancel meal plans for students. This position is highly visible while representing the Controller's Office/Finance and Administration assisting students, parents, and third-party representatives relative to payment of educational expenses. This position addresses incoming students and their parent during the registration process.


Management Preference
NA
Lic or Certification required by statute or regulation

Posting Information






Job Opening Date 10/23/2025
Job Closing Date 11/07/2025
Posting Category Administrative Support
Posting Number SPA00703
Quick Link to Posting https://jobs.uncp.edu/postings/12754
Special Instructions to Applicants
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Applicant Documents
Required Documents

  1. C V/Resume
  2. Cover Letter


Optional Documents


Posting Specific Questions

Required fields are indicated with an asterisk (*).




  1. How did you hear about this employment opportunity?

    • Agency Referral
    • American Librarian Association (ALA)
    • Association of Fundraising Professionals
    • BlacksInHigherEd.com
    • Career Builder
    • Chronicle of Higher Education
    • Cosida
    • CUPA HR
    • Disabled in Higher Ed
    • Disability Website (Other)
    • Educause
    • Glassdoor
    • HigherEdJobs
    • Indeed
    • Inside Higher Ed
    • Journal of Blacks in Higher Education
    • LinkedIn
    • Monster
    • NACUBO
    • NativeAmericansInHigherEd.com
    • Native Hire
    • NCAA Market
    • NC Works Online / One Stop Center
    • Newspaper
    • Personal Referral
    • Placement Exchange
    • SACUBO
    • Society of Human Resources Management (SHRM)
    • StudentAffairs.com
    • UNC Collaborative Website
    • UNC Pembroke Online Employment System
    • Veterans Advantage Jobs & Career Network
    • Veteran Website (Other)
    • VeteransInHigherEd.com
    • Vocational Rehab
    • Women in Higher Education
    • Website - Other



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