Maintenance Control Operations Manager

About Sun Country Airlines

We're not your average airline. We're agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable. With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline, and an enthusiastic team focused on connecting our community with their favorite people and places.

Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a exciting and growing company, as a Maintenance Control Operations Manager you'll enjoy these benefits and more:

• Comprehensive benefit package including dental and vision
• PPO and high deductible health plans
• Health savings account and Flexible Spending Account
• Starting day one free standby and discounted travel privileges for employees, family, & friends
• 401(k) match
• Paid Time Off
• Paid holidays
• Life and AD&D Insurance
• Employee Assistance Program including counseling for employees and their family
• Fitness incentive and Stop Smoking Support

Maintenance Control Operations Manager Overview:

The Maintenance Control Operations Manger (MCOM) provides real-time leadership, oversight, and decision-making authority within the Maintenance Control function. This role ensures that Sun Country's aircraft are maintained in an airworthy condition and that maintenance activities are performed in compliance with FAA regulations and company policies.

Essential Roles and Responsibilities:

• FAA Mechanic Certificate with Airframe and Powerplant ratings.
• Minimum of 5 years of experience working on 737 or similar type aircraft.
• Minimum of 3 years of supervisory or management experience in commercial airline maintenance operations.
• Strong understanding of aviation safety standards, FAA regulations, and airline maintenance operations.
• Exceptional written and verbal communication skills.
• Ability to make timely, sound decisions under operational pressure.
• Experience managing cross-functional teams in a 24/7 operational environment.

Required Qualifications:

• Provide operational oversight of Maintenance Controllers and maintenance activity across the fleet.
• Serve as the single management point of contact for the mechanical status of all aircraft, maintaining continuous awareness of fleet conditions.
• Ensure safety, compliance, and cost-effectiveness in all maintenance control activities.
• Liaise with the SOC, Flight Operations, Line Maintenance, Planning, Engineering, Quality Control, and Supply Chain to minimize disruptions during irregular operations.
• Oversee MEL/CDL/ETOPS/LLM compliance and ensure deferred items are corrected promptly.
• Monitor and report on maintenance delays, cancellations, and trends.
• Provide leadership in accident/incident response in accordance with the Emergency Response Guide.
• Supervise, mentor, and evaluate Maintenance Controllers, including staffing schedules, performance reviews, and hiring/onboarding.
• Drive cultural alignment by fostering professionalism, accountability, and teamwork.
• Lead organizational change by effectively communicating priorities, guiding Controllers through transitions, and embedding new processes.
• Act as a mediator between operational groups to resolve conflicts related to work priorities and planning. Manage and oversee the Maintenance Control function to ensure safety, compliance, and operational needs.

Preferred Qualifications:

• Previous Maintenance Control leadership experience at a Part 121 airline.
• Familiarity with TRAX or similar maintenance tracking systems.
• Demonstrated success in safety and cultural transformation initiatives.

Compensation:

$125,000.00-140,000.00. This is the base compensation hiring range for this role.

Classification:

Full-time, Exempt

Working Location:

Fully remote, ability to reside anywhere in the United States. 100% travel required

Supervisory Responsibility:

Oversees the overall maintenance operation and has direct supervision of Controllers to ensure safety and compliance with all Company, FAA, and governmental rules and regulations, and has management accountability for airworthiness determinations.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

AAP/EEO Statement:

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

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