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Student Services Assistant

University of North Texas - Denton
United States, Texas, Denton
1155 Union Circle (Show on map)
Oct 23, 2025
Title: Student Services Assistant Employee Classification: Student Services Assistant Campus: University of North Texas Division: UNT-Student Affairs SubDivision-Department: UNT-Div of Student Affairs Department: UNT-Div of Student Affairs-160100 Job Location: Denton Salary: $33,660 FTE: 1.000000 Retirement Eligibility: TRS Eligible About Us - Values Overview Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at www.UNTSystem.edu. Department Summary The Marketing and Communications Team is responsible for telling the story of the Division of Student Affairs and its departments to external and internal audiences through digital and print assets including social media, videos, ads, articles, brochures, emails, fliers, newsletters, posters, and websites. Position Overview This Student Services Assistant role cultivates core competencies in writing, editing, content creation, and audience engagement. This role requires strong communication abilities, attention to detail, and the capacity to tailor messaging across diverse platforms and audiences. This role further builds on these foundations by integrating administrative coordination, customer service, and program support, offering a broader scope of professional development and ideally complementing our collaborative work across the division. Minimum Qualifications High School Diploma. Completion of required credit hours at UNT for President's Fellows program. Demonstrated academic excellence as defined by UNT Fellows program. Knowledge, Skills and Abilities * Exceptional time management skills with demonstrated ability to balance both academic and professional responsibilities * Strong prioritization abilities to effectively juggle deadlines between academic and workplace commitments * Self-motivated approach to identifying and addressing workplace and academic needs without constant oversight. * Proactive communication skills to maintain transparency with academic and professional stakeholders * Ability to apply academic learning to real-world scenarios and vice versa for enriched performance in both areas. * Initiative to seek training and professional growth opportunities and additional responsibilities while maintaining academic excellence. * Knowledge of Microsoft Office. * Strong customer service skills. * Ability to work under pressure, adjust to change, handle multiple tasks, and coordinate work with others. * Ability to keep records, assemble and organize data, and prepare and submit reports in acceptable formats. * Ability to conceptualize, plan and organize assignments and tasks and meet deadlines. * Ability to work on confidential tasks utilizing judgment, tact, and resourcefulness. * Skill in developing and maintaining good working relationships. Preferred Qualifications * Be a currently enrolled undergraduate seeking their first bachelor's degree * Have earned at least 60 semester credit hours * Be enrolled at least half-time during fall or spring * Be in good standing with the UNT Code of Student Conduct * Meet Satisfactory Academic Progress (SAP) * Have a minimum cumulative UNT GPA of 2.50 Required License/Registration/Certifications Job Duties Writes and edits content for multiple audiences across various media platforms, including online, print, and broadcast, ensuring consistency and effectiveness in messaging. Creates and schedules social media posts, contributing to the division's digital presence and engagement strategies. Monitors social media channels to identify trends and opportunities for engagement. Writes and edits internal e-newsletters, supporting internal communications and fostering community awareness. Assists in measuring communication effectiveness, learning how to use data to inform and improve content strategies. Supports photo and video editing and contributes to creative ideation for multimedia content. Supports updating and maintaining website content. Physical Requirements Communicating with others to exchange information. Environmental Hazards No adverse environmental conditions expected. Work Schedule M-F, hours to be determined based on class schedule Driving University Vehicle No Security Sensitive This is a Security Sensitive Position. Special Instructions Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. Benefits For information regarding our Benefits, click here. EEO Statement The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.