Senior Manager, Pain Field Training

Job Description

General Summary:

The Commercial Pain Training Senior Manager will help enhance the skills and knowledge competencies of customer-facing teams, including Field Sales, Account Managers, and Guidance and Patient Support (GPS). This role will be primarily responsible for developing and executing training programs for the field teams and managing the day-to-day Commercial needs for the Learning Management System (LMS) administration.

Key Duties and Responsibilities:

• Partner with commercial marketing, sales, account management, and GPS to identify training needs and recommend solutions
• Develop, implement, and facilitate training programs and workshops as required
• Identify, design, create and facilitate effective content that improves the desired outcome for our field teams
• Manage the processes associated with the Communications Review Committee (CRC), procurement and strategic sourcing, vendor management activities, budget management, and FFE leadership
• Responsible for coaching, developing, and facilitating in new hire and onboarding training programs
• Demonstrated ability to analyze performance gaps and develop training initiatives to drive results
• Continuously seek and support new approaches, practices, and processes to improve the efficiency of training services offered
• Represent the Commercial team and administer programs and content in Vertex U., our enterprise Learning Management System (LMS)
• Effectively manage multiple vendors for content design and development when required
• Perform other duties as assigned

Knowledge and Skills:

• Advanced project management, interpersonal and communication skills
• Experience with instructional design and facilitating training workshops to small and large groups
• Demonstrated ability to work independently and manage multiple projects that require collaboration across functional areas
• Ability to work and coordinate cross-nationally
• Demonstrated proficiency across Microsoft Office and associated tools (Word, Excel, PowerPoint)
• Familiarity with traditional and modern training methods (e.g., mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations, etc.)
• Experience in LMS administration

Education and Experience:

• Bachelor's degree in relevant discipline
• Typically requires 6 years of experience or the equivalent combination of education and experience

Preferred Qualifications:

• 2+ years sales experience
• Knowledge of Vertex systems, processes, and compliance standards
• Demonstrated interest in training (Gig, informal team role, and/or mentoring)
• Familiar with the pain marketplace, pain disease state and JOURNAVX (suzetrigine) product profile
• Experience with virtual customer engagements and the systems required to execute business

Pay Range:

Disclosure Statement:

Flex Designation:

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com