KSM Industries Inc.
Planner/Scheduler - Level 1
Germantown, WI
Position Summary
KSM Industries, Inc., (www.ksmindustries.com) is a contract manufacturer located in Germantown, WI. We are seeking a Planner/Scheduler Level 1 who would be responsible for managing the day-to-day scheduling and planning activities for key OEM customers within a metal fabrication environment. This role ensures that customer orders are properly entered, scheduled, and tracked through all stages of fabrication - including laser cutting, forming, welding, painting, and assembly - to meet quality and delivery expectations. The position requires strong communication with both customers and internal teams to maintain smooth product flow and on-time delivery.
Primary Responsibilities
- Manage daily planning and scheduling activities for assigned OEM accounts.
- Process and confirm customer purchase orders, ensuring accuracy of pricing, quantities, and delivery dates.
- Create and release work orders within the ERP system, aligning with available capacity and material availability.
- Track part status throughout all fabrication processes (laser, form, weld, paint, and assembly) to ensure timely completion.
- Communicate schedule updates, order changes, and delivery status to customers and internal stakeholders.
- Participate in customer meetings to review order status, upcoming demand, and performance metrics.
- Coordinate with Estimating, Engineering, and Quality to ensure manufacturability, proper documentation, and smooth handoff from quote to production.
- Work closely with Production Supervisors to balance workload, resolve bottlenecks, and adjust schedules as priorities shift.
- Maintain accurate and current data in the ERP system to support real-time scheduling and reporting.
- Identify and escalate potential schedule or capacity conflicts to management as needed.
Secondary Responsibilities
- Provide planning and scheduling support for smaller or secondary customer accounts as assigned.
- Assist in maintaining standard lead times and updating planning parameters in the ERP system.
- Support continuous improvement initiatives related to scheduling, communication, and process flow.
- Cross-train with other planners/schedulers to provide backup support.
Qualifications
- Associate's degree or equivalent experience in business, supply chain, or manufacturing operations preferred.
- 1-2 years of experience in production planning, scheduling, or customer service in a metal fabrication or manufacturing environment.
- Understanding of metal fabrication processes such as cutting, forming, welding, finishing, and assembly preferred.
- Strong communication, organization, and multitasking skills.
- Proficiency in ERP/MRP systems and Microsoft Office applications.
- Detail-oriented, with strong analytical and follow-up skills.
- Ability to collaborate effectively across departments in a fast-paced environment.
Work Environment
- Primarily office-based with frequent interaction on the production floor.
- Exposure to typical manufacturing conditions (noise, machinery, moderate temperatures).
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MRA-The Management Association
Oct 23, 2025