We use cookies. Find out more about it here. By continuing to browse this site you are agreeing to our use of cookies.
#alert
Back to search results
New

Manager II, Risk

Navy Federal Credit Union
United States, Florida, Pensacola
Oct 23, 2025

Overview

Manages, directs, and supervises staff and implements policies and tactical plans relative to risk management for an assigned areas of risk. Manages one or more processes relative to the identification, analysis, control or management of the assigned risk areas and may apply specific direct expertise personally. Provides support to peer operational management on detailed treatment of cases or specific areas of risk. May participate in various cross-functional committees having a focus on specific risks. Provides leadership to leaders and/or experienced professionals and is accountable for the performance and results of multiple related teams. Implements strategies by establishing operational objectives, policies and plans that effect immediate operations and may have department or organizational impact.

Responsibilities

  • Conceptualize and implement tools, methods, and programs to identify and mitigate operational and regulatory risks, manage risk exposure, and ensure best practices and compliance with regulations and policies
  • Oversee functional and operational reviews, root cause analysis, analysis of existing business risk and the design and implementation of internal controls
  • Develop and implement Key Risk Indicators (KRI) to detect and monitor risk exposure
  • Oversee the identification and remediation of control deficiencies, conduct quality control reviews, develop solutions to strengthen controls, and oversee corrective actions to aid management decisions and mitigate operational and regulatory risks
  • Communicate quality assurance procedures, existing protocols, and effective controls
  • Evaluate the adequacy of corrective action taken on past reviews and reports on the status of approved recommendations
  • Partner with management and key staff from other business units to identify processes, study and investigate operational risk issues, and develop solutions
  • Ensure understanding and implementation of new operational risk policies and procedures
  • Develop and translate strategy and goals into branch objectives, plans, and actions

Qualifications

  • Broad knowledge of applicable federal and state laws, rules and regulations
  • Broad knowledge of banking/financial industry trends, products and services
  • Broad knowledge of debit and/or credit card fraud issues, patterns and processes
  • Broad experience leading and managing an analytics operation, preferably in a large financial institution, including operational and regulatory risk controls
  • Broad experience demonstrating thought-leadership, initiative-taking, decision making and creativity solving business problems
  • Broad Experience managing multiple priorities independently and/or in a team environment to achieve goals
  • Working knowledge of regulatory and industry standards impacting financial and debit/credit card products debit/credit card fraud detection, analytics, trends, programs and industry regulations
  • Broad experience analyzing data to identify red flags for operational risks
  • Broad experience supervising and leading employees
  • Broad experience working with all levels of staff, management, stakeholders, vendors
  • Bachelor's Degree in Business Administration, Auditing, or related field or equivalent combination of training, education and experience

Desired Qualifications

  • Master's Degree in related field or equivalent combination of training, education and experience
  • Extensive experience in risk management

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. * Fortune 100 Best Companies to Work For 2025 * Yello and WayUp Top 100 Internship Programs * Computerworld Best Places to Work in IT * Newsweek Most Loved Workplaces * Fortune Best Workplaces for Women 2024 * 2025 PEOPLE Companies That Care * Newsweek Most Trustworthy Companies in America * Military Times 2024 Best for Vets Employers * Best Companies for Latinos to Work for 2025 * Forbes 2025 America's Best Large Employers * Forbes 2025 America's Best Employers for New Grads * Forbes 2025 America's Best Employers for Tech Workers * 2025 RippleMatch Campus Forward Award Winner for Overall Excellence * Military.com Top Military Spouse Employers 2025 * 2025 Handshake Early Talent Award From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site. Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process. Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Applied = 0

(web-c549ffc9f-j8rxw)