Revenue Program Manager
Job Summary Functions independently with full understanding of all components of the revenue cycle. Completes complex projects of diverse scope and / or portions of large projects.
The UCSF at ZSFG Department of Radiology performs over 200,000 studies yearly and professional fee income from clinical activities constitutes a significant percentage of the department's funding. The department's financial stability is dependent on efficient processes within our billing and revenue cycle.
Under the supervision of the ZSFG Radiology Site Director, the Revenue Program Manager is responsible for organizing and maintaining an efficient flow of activity for the department's revenue cycle. Analytical thinking is necessary for success in this position, as well as the ability to pivot quickly between duties.
Responsibilities include management of the department's revenue cycle, serving as a major collaborator with the UCSF Clinical Practice Group (CPG) and UCSF Health, managing coder productivity and removing any obstacles, managing meetings with stakeholders, triaging questions from coders, department and CPG and other ad hoc groups, troubleshooting issues with charges, implementing new payor processes, analyzing and creating reports for presentation to department leadership, and serving as an active partner with department leadership and other groups. Because of the fluid nature of the revenue cycle, ad hoc projects and other activity may arise. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $91,600 - $139,700 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Department Description The Department of Radiology is one of the largest departments in the School of Medicine at the University of California, San Francisco (UCSF), generating more than $70 million in professional fee revenues each year, and annual grant awards of $40-60 million. The missions of the department include research, teaching, and patient care. The department operates across six sites in San Francisco. Major activities of the department include general radiology, mammography, interventional radiology, CT, MRI, ultrasound, abdominal and cardiac imaging.
Required Qualifications
- Bachelor's degree in related area and / or equivalent experience / training
- Minimum of 3 years of related experience
- Certified Professional Coder (CPC), Certified Coding Specialist (CCS) or equivalent certification
- Thorough knowledge and demonstrated expertise of radiology ICD-10 coding practices, including interventional radiology
- Thorough knowledge of the practices, procedures, and concepts of the healthcare revenue cycle and its component operations, including billing, collections, charge capture, contractual adjustments, third-party reimbursements, and cash management
- Thorough understanding of the issues, processes, reporting instruments, metrics, analytics, and other tools and techniques involved with measuring and analyzing the revenue cycle
- Detail oriented, with proven ability to effectively manage time, see tasks and projects through to completion, organize competing priorities, and effectively address complex, urgent issues as they arise
- Strong skills in report development, dashboard design, and various software tools specific to healthcare revenue cycle management. Skills in common database, spreadsheet and presentation software
- Strong communications skills, with the ability to interpret and convey complex clinical finance information in a clear, concise manner. Ability to prepare compelling and informative reports and presentations
- Strong analytical and problem-solving skills, with the ability to evaluate the effectiveness of workflows and systems and propose innovative solutions
- Strong interpersonal skills, with the ability to collaborate effectively on complex projects in a team environment with staff from a wide variety of business and clinical areas
- Proven ability to work with managers, serving as a technical resource, providing recommendations and advice on regulatory changes, and industry trends and developments in revenue cycle management
- High level of expertise with Epic
- Continuous awareness of updates and changes to ICD-10 codes and compliance
Preferred Qualifications NA
License/Certification
- Certified Professional Coder (CPC), Certified Coding Specialist (CCS) or equivalent certification
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Job Code and Payroll Title 007589 REVENUE CYCLE HC ANL 3
Bargaining Unit 99 - Policy-Covered (No Bargaining Unit)
Location San Francisco, CA
Campus Zuckerberg San Francisco General (ZSFG)
Additional Shift Details M-F, 8-5p
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