Solutions Engineering Leader, Global Enterprise Segment (GES), Premier Area

Job Title: Solutions Engineering Leader, Global Enterprise Segment (GES) Premier Area

Location: Remote US, location flexible.

MEET THE TEAM

About the Global Enterprise Segment (GES): Join Cisco's Global Enterprise Segment (GES), Premier Area where we lead Cisco's top 22 strategic accounts worldwide. Our responsibility to Cisco's business is immense, and our commitment to each other and our culture is even greater. We are the growth engine that shapes the company's future, driven by an unrelenting focus on our customers' success. Our core values - Customer-Driven Always, Show Up to Win Every Day, and Harness the Power of Cisco - guide how we get the job done. Our "Win As One" mentality embodies the spirit of our journey and how we collaborate with each other, our partners, and our customers.

About the Role: We are seeking an exceptional Solutions Engineering Leader to guide and inspire a high-performing team of Solutions Engineers (SEs) dedicated to a collection of Cisco's largest and most strategic global accounts. In this critical leadership role, you will report to an Industry Group SSEM and partner closely with Client Directors in support of their accounts. Your primary focus will be on coaching, developing, and empowering your team of individual contributors to deliver unparalleled value and innovation to our most important customers, ensuring they excel in technical advisory, consultative selling, and driving customer-first solutions that leverage Cisco's cutting-edge portfolio.

YOUR IMPACT

What You'll Do - Leading Your Team of Solutions Engineers:

As a Solutions Engineering Leader, your responsibilities will center on developing and guiding your team to achieve outstanding results, embodying Cisco's leadership principles of leading yourself, leading others, and leading the business:

Lead Yourself:

• Self-Awareness: Continuously reflect on your leadership style and impact, investing in personal growth to strengthen your capabilities and prioritize your focus.
• Growth Mindset and Resilience: Lead with optimism, adaptability, and determination in a complex and dynamic sales environment, inspiring those around you to embrace change and challenges.
• Continuous Learning: Stay ahead of Cisco's evolving technology portfolio and market trends, ensuring you and your team possess the technical skills necessary to lead the industry.

Lead Others:

• Customer-First Mindset: Instill and uphold a customer-first approach across your team, ensuring your SEs collaborate effectively across the extended Cisco team to win together, and that all decisions and strategies are centered on delivering exceptional customer outcomes.
• Find and Develop Talent: Cultivate a high-performance culture by actively identifying, attracting, retaining, and developing top-tier SE talent. You will identify capacity and skills gaps, optimizing impact with existing capabilities.
• Clear & Inspirational Communicator: Articulate a compelling technical vision, aligning it with customer needs and Cisco's business objectives. Communicate the 'why', 'what', and 'how' clearly to your team, providing both vision and practical steps for achievement.
• Coach and Empower: Guide your team in setting and achieving career goals through mentorship, coaching, and structured feedback. Prioritize continuous learning, use data-driven insights to assess performance, identify skill gaps, and implement improvement plans to foster consistent team growth and innovation.
• Collaboration and Inclusion: Build and nurture a collaborative culture, fostering diverse teams and ensuring all voices are heard and valued. You will provide equitable opportunities for everyone to contribute and grow.

Lead the Business:

• Strategic Leadership: Own and execute Cisco's sales strategy and growth priorities, strategically deploying your SE team to align with sales objectives. You will engage in key deals, uphold Cisco's ethics, and drive global and regional initiatives with local relevance.
• Drive Business Outcomes: Role model effective work processes by leveraging Cisco tools, cadences, and processes. Focus on the end-to-end customer lifecycle, driving success beyond the sale, including solution adoption, refresh cycles, and recurring revenue. Partner with CX/Services to ensure long-term value.
• Compete to Win: Lead your team to win by fostering collaboration across Cisco's ecosystem (Engineering, Architectures, CX, Partners, Marketing) to develop and sell innovative customer solutions. Leverage market, competitive, and installed base insights to identify new sales opportunities and strategically position Cisco solutions.

PREFERRED QUALIFICTIONS

Who You Are:

• A proven leader with significant experience managing, coaching, and developing high-performing technical sales or solutions engineering team or a high performing Solutions Engineer ready to take the next step in your career in a leadership role.
• Deep expertise in Cisco technologies and a strong understanding of cross-architecture solutions, with the ability to guide and mentor SEs through complex digital transformations.
• Exceptional ability to build and maintain strong relationships, both internally with Client Directors, Account Executives, Customer Experience leaders, and other Cisco stakeholders as well a externally with customer technical and business decision-makers.
• A strategic thinker who can translate business requirements into actionable technical strategies for your team and align their efforts with Cisco's portfolio.
• Demonstrated experience in consultative selling, including guiding teams in developing integrated account/market plans and leading cross-functional engagements.
• Excellent communication and presentation skills, with the ability to inspire, motivate, and provide clear direction to your team.
• A champion of collaboration and inclusion, committed to fostering a diverse, empowering, and growth-oriented team environment.
• Experience leading teams supporting large, complex global accounts is highly desirable.

Why Cisco: At Cisco, we believe in the power of people and technology to change the world. We offer a dynamic work environment where innovation is celebrated, and personal and professional growth is actively supported. We take a growth-based approach to developing our employees, providing opportunities for continuous learning and career advancement. Join us and be a part of a company that is shaping the future of the internet and connecting people, devices, and systems globally.

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!