Regional Director of Communications

Job Description:

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW (Job Overview):

The Regional Director of Communications serves as a key leader and storyteller for the American Red Cross in the Missouri-Arkansas Region - shaping strategy, amplifying impact, and inspiring action across one of the nation's most active humanitarian regions. Based in St. Louis, this role drives the communications and marketing functions that advance regional business objectives, elevate public understanding of the American Red Cross mission, and strengthen volunteer engagement and revenue generation.

In partnership with the Regional CEO and Division Communications Director, you'll develop and execute bold, creative strategies that connect people to purpose, telling stories that move hearts and minds while ensuring communities know how to access vital Red Cross services. You'll collaborate closely with colleagues across every line of service including: Field Marketing, Fundraising, Disaster Cycle Services, Service to the Armed Forces, Blood Services, Training Services, and Volunteer Services and chapter operations to ensure a unified, powerful regional voice.

You'll lead and mentor both staff and volunteers, building a communications team that shines in times of calm and crisis alike. From guiding media strategy to shaping internal culture, you'll help define how the Red Cross shows up for our team, our partners, and the communities we serve daily.

This is more than a communications role. It's an opportunity to lead with purpose, inspire connection, and tell the stories of humanity, hope, and resilience that define the American Red Cross every day.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

Shape and deliver an innovative, mission-driven communications strategy that amplifies the American Red Cross brand across multiple media markers throughout Missouri, Arkansas, Southwestern Illinois, and Eastern Kansas. Partner with the Regional CEO and Division Communications Director to align regional goals with national priorities, elevating awareness, volunteer growth, blood donation, and revenue generation across the region.

Create and lead dynamic media and social strategies that bring humanitarian impact to life. Manage media relationships, craft compelling stories, and grow an authentic online presence that builds trust and engagement. Serve as a Red Cross spokesperson when needed and empower employees and volunteers to confidently represent our mission in the media. Track and analyze engagement data to strengthen storytelling and visibility.

Be a trusted voice in the moments that matter most. Lead disaster public affairs efforts locally and beyond, training and deploying teams to tell powerful stories of hope and resilience during times of crisis. Collaborate with leadership to design and execute effective crisis communication strategies that uphold transparency, compassion, and credibility.

Recruit, train, and inspire a diverse network of volunteer communicators in all disciplines who can share the Red Cross story with heart and authenticity. Build a culture of collaboration where volunteers are engaged in daily storytelling and ready to respond when disasters strike.

Design and implement thoughtful internal communications that unite, inform, and energize our regional team of employees and volunteers. Partner with the Regional CEO to ensure every message reflects our values and keeps employees and volunteers connected to our mission and each other.

Lead by example. Set clear goals, mentor a direct report team of three employees, and champion performance excellence. Foster a culture of high engagement, growth, and purpose among staff and volunteers, ensuring the communications function drives measurable impact throughout the region.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

Education: Bachelor's degree required in Communications, Journalism, Public Relations, Marketing, Public Affairs or related field.

Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required in Communications, Journalism, Public Relations, Marketing, Public Affairs or related field required.

Management Experience: 3 years of supervisory or management experience.

Skills and Abilities: Outstanding oral and written communication skills required, with proven knowledge of AP Style. Manage experienced professionals. Fully proficient in work and industry tools. Strong organizational, multi-tasking skills with ability to meet deadlines. Ability to use Microsoft Office Suite. Familiarity with Cision/TrendKite or other media monitoring software preferred. Experience in written and visual storytelling. Experience managing professional social media accounts. Strong teamwork and collaboration required. Willingness to serve as a media spokesperson required, experience as a spokesperson preferred. Ability to work on a team.

Travel: Travel may be required 10-25%.

* Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans

• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights