Benefits Analyst - Insurance

Immediately

Salary commensurate with experience

40 hours weekly

Office of Employee Benefits

A resume and letter of interest is required to apply. Candidates under final consideration will also be required to submit professional references, college degree information, and employment history to an online third-party vendor.

For more than 140 years, The University of Texas System has improved the lives of Texans - and people all over the world - through education, health care, and research. The System consists of nine academic institutions, four health institutions, and The University of Texas System Administration. The institutions of the UT System employ more than 160,000 faculty, health care professionals, researchers, support staff, and student workers.

The UT System Administration is primarily based in Austin, Texas. It supports the missions of the System's thirteen institutions by providing financial, legal, planning, purchasing, government relations, communications, development, and other central services. Serving a growing state, the UT System Administration strives to provide a welcoming, supportive work environment that embraces different perspectives - not only because it enables the organization to be stronger, creative, and thoughtful, but because it is the right thing to do. To that end, UT System Administration embraces state laws on military and former foster children employment preferences.

The Benefits Analyst (BA) is a key member of the team responsible for administering the UT Benefits program, which includes medical, dental, vision, life insurance, accidental death and dismemberment, short- and long-term disability, and flexible spending account plans. This role requires strong analytical and communication skills to support plan operations, resolve complex benefit issues, and contribute to strategic plan design. The BA collaborates closely with UT institution benefits offices, insurance vendors, and UT employees and retirees to ensure effective delivery of benefits. Responsibilities also include preparing and presenting Annual Enrollment (AE) materials, drafting clear and engaging communications, and assisting in the development and review of Requests for Proposals (RFPs) as needed.

• Engage daily with 13 UT System Benefits Offices, employees, and retirees to administer the UT Benefits program, applying critical thinking to interpret complex policies, eligibility rules, and insurance claims involving personal health information (PHI).
• Collaborate with insurance vendors and plan administrators to identify and resolve discrepancies, ensuring consistent application of plan standards.
• Review member appeals and coordinate with benefits professionals, including contracted Medical Directors, to support informed and equitable resolution decisions.
• Draft clear, engaging written communications for official publications such as the Annual Enrollment (AE) newsletter and plan guides.
• Monitor member feedback and experience to identify evolving customer needs and emerging market trends, informing plan design and communications.
• Support the development and evaluation of Requests for Proposals (RFPs) for insurance plans, incorporating analysis of legislation, industry benchmarks, and participant input.
• Annual summer travel to UT institutions in support of Annual Enrollment events.
• Performs other duties as assigned.

• Strong verbal and written communication skills, with experience handling sensitive topics and interpreting administrative policies.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities effectively.
• Excellent communication skills.
• Ability to handle multiple projects while working in a fast-paced, team environment.

• Bachelor's degree in a related field and three years' experience.
• One year of college (30 semester hours) may be substituted for one year of the required experience on a year-for-year basis.

• Prior experience administering employee benefits, with strong knowledge of applicable laws and regulations (e.g., HIPAA, COBRA).
• Proven ability to manage multiple projects simultaneously while maintaining proactive communication with internal and external stakeholders.
• Skilled in facilitating discussions and delivering presentations to large groups.
• Experience handling sensitive personal health information with discretion and confidentiality.

• Repetitive use of a keyboard at a workstation.
• Uses standard office equipment.

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to a minimum of 20 hours per week and at least 135 days in length. Participation in TRS is mandatory.

A background check will be conducted on candidates under final consideration. The background check may include any or all of the following: criminal history check, prior employment verification, education verification, professional references check, and motor vehicle records check. Background checks are conducted by third-party vendors. Upon request form the third-party vendor, candidates under final consideration must provide the required information for the background checks to be completed.

The University of Texas System Administration is committed to providing equal employment opportunity for all qualified applicants and employees in all terms and conditions of employment. U. T. System will provide equal employment opportunity to all qualified persons and will not discriminate on the basis of race, color, sex, sexual orientation, gender identity/expression, pregnancy, religion, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal or state laws.

For information on accommodations for individuals with disabilities, please contact the Office of Talent and Innovation at oti@utsystem.edu.