Executive Assistant

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.

DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.

The opportunity:

The Executive Assistant is accountable for the management of day-to-day administrative support for the Head of Operations & VP of Customer Experience. Light support will be provided to supporting Vice Presidents. The ideal candidate for this position is a strong and professional communicator, an excellent problem solver and self-starter, who is self-assured and thrives in a fast-paced environment. This team member must have excellent organizational skills and can multi-task while maintaining multiple deadlines and can be a key player on the team; helping to support multiple initiatives for this business unit and build effective relationships across the organization. The role requires providing professional and proactive administrative assistance, managing complex and sensitive information, and on-site facility coordination.

How you will contribute:

• Manages all aspects of the leaders' calendars and provide support for their teams as needed
• Promptly schedules meetings as requested, uses discretion to prioritize meeting requests, ensuring meeting conflicts are avoided and the leader's business priorities are considered
• Where necessary provides agendas/pre-reads to meeting participants. Ensures the leader has agendas/pre-reads in advance of meetings
• Works with internal and external partners to book meetings; proactively prepares all meeting materials
• Coordinates booking (virtual) rooms, tracking agenda items, coordinating catering (if applicable) and technology services, and planning for guests to be greeted, as required
• Responsible for sitting in the reception area of our Milwaukee Office which includes greeting guests
• Take ownership of the logistics for meetings and maintain detailed minutes
• Helps to organize monthly and quarterly meetings for the team and collects agenda items.
• Monitors and responds to emails on behalf of the leader
• Tracks action items, requests, and other important deadlines on behalf of the leader
• Manages all travel arrangements, accompanying material for the leaders, and provides support for the team as needed
• Thoughtfully manages the leader's travel arrangements (both domestic and international) ensuring complex itineraries are accommodated
• Makes appropriate arrangements ensuring travel preferences are considered and can troubleshoot travel problems as needed
• Prepares expense reports for the leader and their direct reports in a timely manner, resolving all issues
• Manages relevant purchase orders for business unit
• Builds strong relationships with EAs and other internal partners
• Provides backup for other administrative staff within SLF U.S
  

What you will bring with you:

• A minimum of 3 years' experience working as an Executive Assistant supporting senior leaders
• Advanced mastery of the full Microsoft office suite, including Word, PowerPoint, Excel, Adobe, OneNote, and SharePoint
• Experience with Zoom, Microsoft Teams, Concur Expense Management and Workplace is a plus
• Experience working in a corporate environment
• Excellent organizational, time management skills, and high attention to detail with the ability to manage changing priorities with ease
• Positive attitude; with a strong client service orientation; and a sense of humor
• Excellent verbal and written communication skills
• Excellent business acumen, with the ability to perform with professionalism, tact, and discretion; Manage highly sensitive information
• Strong interpersonal skills with the ability to work in both a team environment and on one's own, requiring a high level of initiative, judgment, and problem-solving ability

Salary:

Salary Range: $63,800 - $86,100

At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.

SunLife embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week.

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We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.

Life is brighter when you work at Sun Life

At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.

We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email thebrightside@sunlife.comto request an accommodation.

For applicants residing in California, please read our employee California Privacy Policy and Notice.

We do not require or administer lie detector tests as a condition of employment or continued employment.

Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.