Senior Medical Assistant, Family Medicine Center at Wilmington

ChristianaCare Family Medicine Center at Wilmington is looking for a Medical Assistant II.

Family Medicine Center at Wilmington is located at 501 W. 14th Street in Wilmington, Delaware. The ChristianaCare Family Medicine Center at Wilmington Health Center is one of two locations for an academic family medicine practice in Wilmington, alongside the Foulk Road center. Both centers feature physicians who serve as educators and faculty, allowing resident doctors to participate in patient care. Faculty members actively engage in research and mentorship to promote advanced, compassionate healthcare.

The center offers a variety of primary care services enhanced by an on-site pharmacy, diagnostic testing, social services, and wellness and educational programs. Services include primary care for all age groups, pediatric and teen visits, women's health services, sexually transmitted infection counseling and testing, sports medicine, osteopathic manipulative medicine, behavioral health, joint injections, skin biopsy, minor wound care, LGBTQ comprehensive care, and treatment for substance and alcohol use disorders.

Services include primary care for all age groups, pediatric and teen visits, women's health services, sexually transmitted infection counseling and testing, sports medicine, osteopathic manipulative medicine, behavioral health, joint injections, skin biopsy, minor wound care, LGBTQ comprehensive care, and treatment for substance and alcohol use disorders.

As the Medical Assistant II, will focus on ensuring high-quality patient care. Responsibilities include assisting healthcare providers during examinations and treatments for both virtual and on-site appointments. The Medical Assistant II entails taking on a leadership role, mentoring office staff, and facilitating various operational functions and duties within the practice.
Family Medicine at Wilmington Primary Care | ChristianaCare

Work Schedule:

• Monday through Thursday from 7:30am to 4pm
• Friday from 9am to 5pm

Duties & Responsibilities:
The Medical Assistant II is responsible for a variety of tasks both for virtual and on-site patient care. This includes rooming patients, recording vital signs, performing point of care testing, injections, medication administration, and EKGs according to practice needs. The Medical Assistant II assists clinicians during examinations and procedures, prepare treatment rooms with necessary supplies, and complete patient-specific paperwork. Staying compliant with EMR standards, the Medical Assistant II ensures that all pertinent test results are up to date for upcoming patient visits and provides adequate coverage amid staff shortages. The Medical Assistant II participates in new hire orientations and educational initiatives as directed, handles patient callbacks as instructed by providers, and adheres to state guidelines for sterilization of medical equipment. Responsibilities also encompass managing prior authorizations, referrals, medical refills, and scheduling tests, procedures, and surgeries. Quality control of all POCT equipment is conducted, and they assist providers with documentation during examinations. The Medical Assistant II further includes clerical duties as assigned, ordering and maintaining clinical supplies, and ensuring safe work practices.

Compensation / Benefits:

• Full Medical, Dental, Vision, Life Insurance, etc.

• Two retirement planning offerings, including 403(b) with company contributions.

• Generous paid time off with annual roll-over and opportunities to cash out.

• 12 weeks paid parental leave.

• Tuition assistance

• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!

Education Requirements:

• High School Graduate or GED required.

• A graduate of a recognized Medical Assistant Program and hold current Medical Assistant Certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI) or obtain within three months of hire.

• Two years' experience as a Medical Assistant, is required, three years' is preferred.

Strengths and Qualities:

• Attention to detail.

• Dependability

• Excellent communication skills

• Integrity

• Technical skills

When we lead with love, excellence is inevitable.
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Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/