Business Analyst

C Technologies, Inc. seeks a Business Analyst to support enterprise workflow redesign and digital transformation initiatives through business process analysis, requirements gathering, and change management support. The position is classified as onsite/hybrid.

Responsible for eliciting, analyzing, and documenting business requirements to support workflow modernization and digital process transformation efforts. The Business Analyst will collaborate with stakeholders to define current- and future-state processes, facilitate requirements sessions, and contribute to change management and communication efforts to ensure successful solution implementation and adoption.

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  Elicit and Document Business Requirements: Collaborate with stakeholders to gather, analyze, and document current-state workflows, business needs, and functional requirements to support process redesign and digitization initiatives.

  
  
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  Draft Future-State Processes: Develop process maps, use cases, and user stories that illustrate desired future-state workflows, supporting solution design and implementation.

  
  
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  Support Change Management Planning and Execution: Contribute to the development of change management strategies, including stakeholder analysis, communication planning, and the creation of training materials to facilitate adoption of new processes.

  
  
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  Facilitate Collaboration Across Teams: Work closely with business units, IT teams, and project leads to ensure shared understanding of requirements and alignment of technical and operational solutions.

  
  
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  Ensure Quality and Traceability: Maintain accurate and traceable documentation of requirements, process models, and change management artifacts throughout the project lifecycle.

  
  
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  Support Evaluation and Continuous Improvement: Gather feedback from users post-implementation to identify improvement opportunities and inform ongoing optimization efforts.

  
  

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  Bachelor's degree in Business Administration, Information Systems, or related field.

  
  
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  Minimum of 3 years of experience in business analysis and process documentation.

  
  
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  Proven experience with requirements elicitation, stakeholder facilitation, and documentation of workflows and use cases.

  
  
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  Strong communication, analytical, and problem-solving skills.

  
  
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  Proficiency with business process modeling tools and standard documentation methods (e.g., BPMN, user stories, or use case diagrams).

  
  
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  Ability to translate complex technical or operational issues into clear, actionable business requirements.

  
  

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or working conditions as indicated by the client. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require other or different tasks as assigned. All job requirements are subject to possible revision to reflect changes in position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliant with Federal and State Laws). Continued employment remains on an "at-will" basis.

C Technologies, Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions. EOE/M/F/Disabled/Veteran.