Program Director Dental Assistant

The Dental Assisting/Assistant Program Director manages the instructors and the educational activities of the department and all students, classes and labs. The Program Director is also responsible for any applicable accreditation commission standards or agency regulations as well as all school policies and procedures including those stated in the catalog or available internally on the company Intranet.

In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love -

Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

• Principal Accountabilities & Deliverables

  • Ensure integrity, accuracy and efficiency of academic activities including classroom, dental lab and externship.
  • Oversee monitoring of and ensure appropriate responses for at risk students including those in online or blended classes.
  • Advise students regarding academic progress in the department from enrollment to graduation.
  • Assist with student orientations.
  • Responsible for recruiting, orienting and supervising faculty members for the department.
  • Ensure appropriate, documented, and timely faculty development.
  • Supervise and ensure timely and accurate student scheduling and registration.
  • Supervise externship and ensure all students receive appropriate and sufficient experience.
  • Ensure externship capacity of 125% of need at all times.
  • Conduct all instructor observations as per policy and requirements.
  • Ensure appropriate facilitation and maximum participation in both end-of-course student evaluations and biennial Student Satisfaction Surveys.
  • Review student records for satisfactory academic progress.
  • Assist with ongoing review and development of curricula.
  • Complete and submit assigned reports and attend campus meetings as required.
  • Assist with catalog review and ensure department is in compliance with school catalog and internal policies at all times.
  • Complete and submit assigned reports and conduct and document regular department meetings.
  • Participate in school and/or Academic Affairs meetings as required.
  • Serve as a substitute instructor in the classroom or lab as required.
  • Organize and participate in advisory committee meetings.
  • Ensure dental equipment is in proper working order and lab is sufficiently stocked with consumables at all times.
  • Coordinate with the Graduate Services Director with regard to externship placement of students, job openings, potential candidates, and/or any placement updates.
  • Other duties as assigned by the Campus Director or Academic Dean.

  OTHER COMMENTS/REQUIREMENTS

  • The Program Director must have management and communication skills and the knowledge and ability to judge instructors' competence. The position requires a strong attention to detail and a positive professional attitude.
  • Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics
  • Recognizes and rewards employee contributions and achievements
  • Other duties as assigned

• HS Diploma (or GED) and certificate of completion from an accredited postsecondary institution in relevant subject area (required)
• Associate's degree in dental assisting (preferred)
• Must have Expanded Function Dental Assistant Certifications with Florida Radiology. If they have taken the DANB or have CDA that is the equivalent to being an Expanded Function Dental Assistant.
• Minimum three (3) years of practical work experience in dental assisting (required)
• Direct and specialized knowledge in the area of instruction (required)

• Proficient in curriculum design, program administration, evaluation, instruction, and counseling
• Proficient in assessing instructors' competence and effectiveness
• Independently manage complex tasks and projects
• Coach and mentor junior team members
• Analyze problems, evaluate alternatives, and implement effective solutions
• Present ideas in a compelling and structured format to diverse audiences
• Demonstrate refined listening skills and emotional intelligence
• Facilitate training sessions and cross-functional meetings
• Drive consistent results in a fast-paced environment
• Leverage enterprise-level tools and systems to streamline processes
• Create new and better ways for the organization to succeed
• Develop people to achieve their goals and support organizational success
• Navigate complex policies, processes, and organizational dynamics with ease
• Operate effectively in uncertainty and ambiguity
• Work independently, escalating complex or high-impact issues
• Drive innovation to improve organizational success
• Develop others to achieve individual and organizational goals
• Navigate complex organizational dynamics with confidence
• Perform effectively amid uncertainty and ambiguity

• Able and willing to:
  • Communicate, think, learn, and reason
  • Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
  • Safely ambulate and/or maneuver when on-site at Company locations
  • Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
• Ability to use good judgment, problem-solving and decision-making skills
• Ability to maintain confidentiality and manage sensitive information with discretion
• Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
• Ability to gain, understand and apply information and data as it relates essential functions of the position
• Ability to foster long-term relationships with stakeholders

• Frequently (80% or more of workday)
  • Use hearing and sight (both near and far vision)
  • Communicate with faculty and students to provide direct instruction
• Occasionally (up to 50% of workday)
  • Use fine motor skills to operate personal computers, manual and electrical (dental, nursing, etc.) equipment, as well as various diagnostic or procedure equipment
• Rarely (less than 20% of workday)
  • Lift, carry, push, or pull up to 50 pounds with the assistance of mechanical interventions, students, or other employees
  • Bend, stoop, kneel, crouch, or crawl to provide instruction in labs and demonstrate procedures
• Rarely (less than 20% of workday)
  • Ability to travel to local worksites
  • Use fine and large motor skills to operate a motor vehicle
  • Use hearing and sight (both near and far vision) to operate a motor vehicle

• Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
• This position is designated as On Campus or On site; Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures.
• Local travel required (up to 10%)