Admissions Data Manager, The Fuqua School of Business

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Data Manager (Level 10)

The Data Manager supports the administration, maintenance, and data integrity of the Office of Admissions databases, including Slate CRM and PeopleSoft, as well as diverse aspects of the application process. Works collaboratively with the Operations Team to support check for completion, data maintenance, and prospective/admitted student inquiries as needed to support Admissions initiatives. The Data Manager is a key player in the reconciliation of Admissions data across programs and partnerships and will act as a liaison across multiple Admissions teams and external partners for onboarding and maintenance needs. Reports to the Associate Director of Data Analytics.

• Undergraduate degree required.
• CRM experience required, preferably with Slate.
• Minimum 2 years of work experience, preferably in a technical, database management, or admissions role.
• Demonstrated ability to manage multiple responsibilities simultaneously in a fast-paced, dynamic, team environment with a proven track record of successful project management including ability to work independently.
• Must be very comfortable in a highly computerized environment.
• Attention to detail and problem-solving skills required.
• Strong written communication, interpersonal and team skills are essential.
• At least an intermediate level of Excel knowledge/skills required.
• Proficiencies with Microsoft Word, MS Teams and Outlook desirable.

Key Responsibilities include:

• Act as Admissions operations lead for gathering intel needed to support the implementation of new programs and partnerships.
• Coordinate data sharing efforts and operational e-mail initiatives with external partners (i.e., The Consortium, Nicholas School of the Environment, etc.).
• Contribute to Slate enhancements and assist in extensive testing/training of Slate for new systems/functionality.
• Support creation and execution of Slate queries/reports.
• Handle data maintenance including duplicate records, withdrawal/program change/cloned application requests, and any other routine data cleanup needed.
• Monitor data activity in both Slate CRM and PeopleSoft to identify potential inconsistencies; make recommendations for solutions to problems identified.
• Act as a backup to create, manage, and document all processes, interfaces, and reports in Slate.
• Manage Slate Inbox and support check for completion (CFC) needs across programs.
• Support admitted student requirements process across programs.
• Provide input to enhance operational processes and user support to staff for daily operational processes.
• Serve as FERPA liaison with Duke University Registrar and training lead for new hires.
• Perform other duties as assigned.

Join the Office of Admissions, where innovation, collaboration, and excellence drive our mission to attract and support outstanding students. As part of a dynamic team committed to operational efficiency and data integrity, you'll contribute to initiatives that impact admissions across programs and partnerships at Duke University.

Screening continues until the position is filled.

Anticipated Pay Range:

Duke University provides an annual base salary range for this position as USD $44,766.00 to USD $71,706.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Work requires an Associates in Computer Science or equivalent technical training, or non-technical Bachelor degree.

2 years data management, research or medical experience. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

2 years data management, research or medical experience. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE