Network Service Activation Specialist

THE COMPANY

Integrated Computer Solutions (ICS), a wholly owned subsidiary of The One23 Group, is an IT service provider that supports the federal government, along with several state agencies and municipalities. Our employees are skilled professionals who are integral to the success of our customers' missions. We are trusted advisors whose professional lives are governed by our Core Values of Integrity, Excellence, Grit, Selfless Service, and Getting Stuff Done.

THE POSITION

Serve as a customer service-oriented Network Service Activation Leased Commercial Circuit Support Specialist for DISN Consolidated Provisioning effort. Supporting the full provisioning lifecycle, including order entry, preparation, solution design, and circuit activation. Responsibilities include customer outreach, QoS configuration, commercial leasing, and facilities engineering support. Ensure the functionality and efficiency of the DISN network infrastructure, maintaining system and network availability to meet mission partner requirements.

COMPENSATION AND BENEFITS

We offer a premium base salary with compensation commensurate with experience. We provide a robust benefits package including Tuition Reimbursement, 401K Match, BCBS Health Coverage, and Paid Time Off EVEN YOUR BIRTHDAY!

RESPONSIBILITIES:

• Lead the planning, design, and implementation of DISA network solutions, ensuring compliance with mission and security standards.
• Support the full provisioning lifecycle, including order entry, circuit design, activation, and performance optimization.
• Coordinate with government teams and commercial vendors to deliver leased Ethernet circuit solutions (E-LAN, E-Line, DSx).
• Oversee circuit lifecycle documentation, including IERs, RFUs, DSRs, and ensure timely completion and reporting.
• Develop technical schematics, Implementation Requests (IRs), and Installation Bill of Materials (IBOM) to support activation and delivery.
• Evaluate network performance, apply configuration improvements, and ensure availability across classified and unclassified environments.
• Communicate effectively across teams, vendors, and mission partners, providing updates and resolving activation or service issues.
• Ensure compliance with safety, security, and certification requirements while supporting system upgrades and infrastructure growth.

ADDITIONAL INFORMATION

• On-site in Columbus, OH.
• Day shift with occasional flexibility for swing or alternate hours as needed.

• Minimum Active Secret Security Clearance; AND,
• High School Diploma or equivalent; AND,
• 2+ years of military experience in a communications field or an applicable technical discipline; OR,
• 2+ years in an accredited technical training program, including 1 year of experience in an applicable communication field; OR,
• 2+ years of experience in a communication field or applicable technical discipline.

Equal opportunity employer, including disability/vets.