Director, Behavioral Science Solutions

Description

JOB SUMMARY

Behavioral Science Solutions (BSS) is a pioneering function dedicated to leveraging behavioral science to support the strategic growth of Syneos Health Communications.

We are seeking a forward-thinking Director of Behavioral Science Solutions to join our organization. In this position, you will leverage behavioral science methodologies to design and implement internal growth initiatives. Specific projects may include creating consultative selling training grounded in behavioral science or leveraging emerging technologies such as AI to democratize access to behavioral insights and optimize program effectiveness. You will serve as an internal consultant, collaborating closely with cross-functional teams to apply behavioral insights to client services, new business practices, and team development to drive growth. The ideal candidate will have a background in behavioral science, experience applying evidence-based methods in business settings, and strong leadership and collaboration skills.

JOB RESPONSIBILITIES

Strategic Program Leadership:

• Contribute to the development of strategic programs driving alignment with business objectives and are tailored to the diverse needs of different teams.
• Evaluate complex data and findings for validity, significance and implications
• Drive program evaluation by defining, collecting, and analyzing key outcome metrics.
• Provide strategic recommendations on program direction, resource optimization, and risk mitigation to achieve superior outcomes and long-term success.

Innovation and Behavioral Insights Adoption:

• Champion cutting-edge behavioral science methodologies to enhance understanding of our customers, elevate consultative selling skills and enhance team effectiveness.
• Utilize emerging technologies, including AI, to democratize access to behavioral insights and enhance program effectiveness.
• Implement advanced change management strategies to ensure seamless adoption of new programs.
• Contribute to high-impact proposals that effectively communicate to senior leaders the value and strategic importance of new programs and initiatives
• Engage internal clients, regardless of their position with a narrative that wins them over and turn objections into deeper understanding

Stakeholder engagement:

• Assume a pivotal role as an internal consultant, participating in a deep, thoughtful conversations with senior-level stakeholders about any part of their business and offer psychology or behavioral science informed counsel
• Synthesize complex information into a winning deliverable that tells a compelling story that provide senior business leaders with actionable intelligence
• Facilitate strategic brainstorming sessions and workshops, nurturing a culture of innovation and collaboration
• Develop and execute comprehensive communication strategies that ensure all stakeholders remain informed and engaged throughout the lifecycle of programs
• Contribute to additional strategic projects as required, displaying versatility and a proactive approach in supporting the agency leaders.

What You'll Bring:

Core Competencies:

• Applied behavioral science and/or applied psychology
• Strong analytical and problem-solving skills
• Detail-oriented with a focus on owning outcomes
• Persuasive and engaging communication abilities
• Understanding of agency work or client services industry

QUALIFICATION REQUIREMENTS

• Experience: 7-10 years of experience in applied behavioral science, which includes the design, implementation, and evaluation of behavioral / psychological interventions, research or training. Communication agency and/or business development experience is a plus.
• Data Savvy: Proficiency in survey design, qualitative methods, statistical data analysis, and aligning research with business goals. Experience with data visualization tools such as AI or Qualtrics is an advantage.
• Communication Skills: Experience working across disciplines (e.g. business development, client service teams) and communicating relevant behavioral science concepts to non-science experts
• Tech Proficiency: Familiarity with AI tools and emerging technologies that enhance behavioral science applications is a plus.
• Education: Advanced degree in a behavioral or social science (e.g. clinical psychology, behavioral economics, organizational psychology, neuroscience) OR equivalent experience supplemented by relevant certificate programs (e.g. behavioral design, coaching, or applied research methods).

What Success in this Role Looks Like:

• Self-aware and open to feedback, continually seeking personal and professional growth.
• Embrace a resilient mindset, viewing challenges as opportunities to innovate and improve.
• Curious and constantly questioning the status quo to discover deeper insights.
• A natural connector who builds relationships and works cross-functionally to achieve results.

The annual base salary for this position ranges from $125,000 to $150,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health Communications? We are powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten the distance from lab to life. We have a proven pedigree in health, with industry titans in every facet of healthcare. This eliminates guesswork and fuels our passion for total, life-changing solutions. At the heart of health, we're uniquely poised to predict what's next and respond to the market's demand for smarter and faster answers. We are able to help our customers make important decisions within their business due to our unique understanding of the complexities that come along with working in the healthcare industry. Syneos Health Communications is able to make the complex, simple.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.