Director, SCADA, Metering & Monitoring

Are you looking to make a meaningful impact on public health and the environment? Join the MWRA team! We deliver some of the nation's highest-quality drinking water to 3 million residents, restored Boston Harbor, and continue to invest in protecting vital public resources. Be part of a mission-driven organization where your work truly makes a difference-in a safe, inclusive, and supportive environment.

Summary:

The Director, SCADA, Metering & Monitoring provides leadership, motivation and direction to SCADA and Metering personnel. It also oversees the development, maintenance, and implementation of SCADA and Metering systems for assigned water and wastewater facilities. It plays a key role in establishing and implementing strategies, plans and policies to ensure efficient, reliable and secure (both physical and cyber) remote operation of the water and wastewater facilities. It also oversees meter data collection, quality control, and total flow calculations used for allocation of MWRA's rate revenue requirements for the water and wastewater systems using revenue meters.

Posting Period: 10/20/2025 - 10/31/2025

Location: Chelsea, MA

Salary: $172,000.00 - $181,500.00

Work Schedule: Monday - Friday 7:00am - 3:00pm

Key Responsibilities

• Directs the further development, implementation, and optimization of SCADA and Process Control Standards for all water and wastewater facilities (excluding Deer Island Treatment Plant - DITP).
• Develops and implements new SCADA and Metering initiatives to ensure efficient, reliable and secure SCADA and Metering operation of all assigned water and wastewater facilities. Ensures that major initiatives and policy changes are properly communicated to all staff.
• Directs the SCADA group efforts related to cyber security. Keeps informed of emerging techniques related to cyber security protection. Participates in the MWRA Information Security Council.
• Oversees emergency and preventive maintenance on all meters, SCADA systems, and related equipment used in control, measurement and recording of water flow and pressure, treatment and real time water quality monitoring.
• Oversees water meter data collection, quality control, and data access for users and customer reporting.
• Reports to senior staff on department initiatives and progress towards agency goals.
• Recommends, develops and implements policies and procedures for the SCADA, Meter Maintenance, and Meter Data groups.
• Develops and implements continued updates of control strategies to ensure clear documentation of automated facility controls and alarming functions.
• Directs the operation, modification and continued improvement of the communication infrastructure to support secure and reliable transmission of SCADA data throughout MWRA's system.
• Directs the documentation of all control panels and instrumentation installations with support from other departments.
• Directs in-house and contract instrumentation maintenance, modifications and upgrades.
• Oversees the review of capital project designs and directs staff support of construction and new equipment startup with regard to group responsibilities to ensure adherence to standards and effective integration into overall SCADA and metering systems.
• Directs the maintenance and implementation of Programmable Logic Controller (PLC) and Human Machine Interface (HMI) programming to support operational needs.
• Oversees staff productivity monitoring and continual improvement through staff skills development, strategic planning, standard operating procedures (SOP) improvements and research and implementation of technological advances.
• Partners with the Manager, Training and Development to oversee and provide opportunities for technical, supervisory and managerial training and education for all department employees. Ensure that staff are trained properly to be ready to operate new facilities as they come online.
• Directs the SCADA and Metering safety programs, maximizing employee involvement, supporting the Authority-wide safety program, and making inspections. Acts as liaison to the Manager, Occupational Safety and Health.
• Maximizes effective use of Maximo maintenance management software and related computer programs.
• Manages the preparation of, and exercises control over current expense budget for SCADA, Metering, & Monitoring.
• Assures consistency and uniformity of work rules in accordance with established policies and procedures.
• Reviews assigned employees' performance per MWRA procedures. Provides feedback and coaching to managers to maximize successful performance.
• Reviews, analyzes and prepares managerial reports for operational, maintenance, budget, and personnel matters.
• Oversees successful administration of collective bargaining agreement provisions. Participates in grievance resolution, collective bargaining and contract negotiations. Serves as Step I hearing officer. Hears disciplinary actions.

Required Qualifications

• A Bachelor of Science degree in civil, electrical or mechanical engineering or related field is required (Master's degree is preferred); and
• More than ten (10) years of experience in design, startup, and management of SCADA and metering systems in a large industrial/utility setting (water or wastewater system experience preferred) which includes at least five (5) years of experience in a management position with multiple supervisory levels
• More than ten (10) years of experience in engineering, construction management, operations and maintenance in a large water/wastewater setting including at least five (5) years of experience in design, startup and management of SCADA and metering systems and
• at least five (5) years in a management position with multiple supervisory levels; or
• Any equivalent combination of education or experience.
• This position has been designated as essential in instances where the MWRA Executive Director requires essential personnel to report to work such as inclement weather and other emergencies.
• May be eligible for occasional telework; a waiting period may apply.

Knowledge and Abilities

• Knowledge of engineering principles and practices.
• Knowledge of cyber security and how to implement initiatives in the water and wastewater industries.
• Knowledge of computer hardware and software such as SCADA and communications technology, routers and networking, cyber security, PLC control programming, HMI programming, databases, data presentation and analysis tools.
• Ability to read and interpret plans and drawings.
• Knowledge of computerized maintenance management systems and procedures.
• Excellent interpersonal, written and verbal communication skills required.
• Demonstrated successful experience managing in a union environment with a diverse workforce.
• Proficient in the use of personal computers and associated Microsoft Office software programs, including Word, Excel, and Access.

Supervision Received and Exercised

Works under the general supervision of Director, Waterworks.

Exercises direct supervision of Manager, Metering & Monitoring and two Senior Program Managers, SCADA, and close supervision of other assigned professional, engineering, technical, maintenance and operations staff.

Other Position Information

PCR: 5841029

Division: Operations

Department: SCADA Maintenance

Union/Grade: Non-Union Grade 15

Massachusetts Water Resources Authority (MWRA) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national or ethnic origin, age, religion, disability, sex or gender, sexual orientation, gender identity or expression, genetics, or veteran status.