Manager of Benefits Operations - Philadelphia, PA

• Bachelor's degree required
• Minimum three years relevant work experience required
• Minimum 1 year supervisory/managerial experience required
• CEBS (Certified Employee Benefit Specialist) certification preferred

The Ideal candidate will possess:

• Strong understanding of benefits plans, compliance requirements, and HR/Benefit systems.
• Excellent written and verbal communication skills, with the ability to explain complex benefit details to employees at all levels.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to handle confidential information with discretion and professionalism.
• Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
• Problem-solving and critical-thinking skills.
• Experience with benefits management software and HRIS systems.
• Familiarity with benefits regulations, including ERISA, HIPAA, ACA, FMLA and State/local leave of absence laws.

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Manager of Benefits Operations to support our Benefits team.

Salary $90,000- $95,000 depending on experience

Hybrid-Remote Position open to candidates residing in PA, DE, and NJ

Up to 25% travel to our headquarters in Lafayette Hill, PA expected.

Position Details:

The Manager of Benefits Operations will work closely with the Director of Benefits Administration in managing and enhancing employee benefits programs. This role will ensure the effective administration, compliance and communication of benefits offerings, as well as strategic planning, and operational execution. The ideal candidate will have a strong understanding of benefits administration including leave administration, excellent attention to detail, and the ability to handle multiple projects in a dynamic environment. The Manager of Benefits Operations will:

• Work with the Director for oversight of day-to-day benefits operations, including (but not limited to) health, dental, vision, retirement, life insurance, and other employee benefits including leave of absence administration.
• Manage open enrollment processes, employee communications, and benefit changes.
• Ensure timely updates and compliance with changes in policies and regulations.
• Prepare and distribute benefits materials and communications for employees regarding plan options, enrollment processes, and key dates working with key stakeholders as needed.
• Educate and support all levels of the organization regarding questions or concerns about benefits offerings.
• Oversee compliance with federal, state, and local regulations related to employee benefits (e.g., ACA, HIPAA, ERISA, FMLA and State/Local Leave of Absence/Sick Leave laws).
• Collaborate with legal and compliance teams to keep up-to-date on changing laws or regulations affecting employee benefits.
• Work with affected departments (i.e. People Operations, HRIS, operations) to implement any updates to laws and regulations.
• Manage relationships with third-party HR/Benefit systems, vendors, brokers, and insurance providers.
• Monitor the performance of benefit plans and resolve issues with third party HR/Benefit systems, and vendors when necessary.
• Analyze benefits program performance, trends, and costs as needed.
• Participate in evaluating new benefits offerings and improvements to current plans to enhance the employee experience.
• Develop and assist in the execution of strategies to improve employee satisfaction and engagement with benefit programs.
• Provide benefits support and expertise for projects, initiatives, and programs including acquisitions and new business ventures.
• Evalute benefit offerings for any acquisitions or enterprise-wide business updates.
• Collaborate with cross-functional teams, including People Operations, HRIS, finance, and payroll, to ensure smooth coordination of benefit programs.

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey.

Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!