Legal Assistant Manager

White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.

With lawyers operating from more than 40 locations, working around the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world's key financial markets and our strengths in handling complex cross-border work.

It's not just about our global network of offices; it's the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It's one of the reasons we attract and retain cross-border work.

Our lawyers are globally minded, enterprising, collaborative and committed to excellence. Our people represent 90 nationalities and speak 80 languages.

The Manager of Legal Assistants is responsible for ensuring effective coordination between attorney teams and legal support. This role involves day-to-day management, training and development of legal support staff, including monitoring utilization and ensuring that attorney teams are supported. Additionally, this role will manage adherence to Firm policies and procedures and work with the Director, Legal Assistants and People Advisory to manage performance issues.

Primary duties and accountabilities include (not all-inclusive):

• Lead and manage a team of Legal Assistants and Senior Legal Support Specialists by providing mentorship, supporting professional growth, and overseeing performance management.
• Monitor utilization and prepare monthly team utilization analysis for Director review.
• Make recommendations for hiring/staffing. Assist in the interviewing process.
• Design and coordinate orientation and training schedules to effectively onboard new employees and ensure their smooth integration into the Firm.
• Manage the performance of Legal Assistants and make recommendations to the Director of Legal Assistants regarding performance issues, coaching needs, and any appropriate disciplinary action.
• Coordinate with internal legal teams and relevant stakeholders to ensure efficient case handling.
• Staff requests from attorneys and Legal Assistants for long-term and short-term assignments. Check-in regularly with attorney teams to ensure that their needs are being met.
• Serve as a resource for attorneys across all offices on matters related to Legal Assistants and client support.
• Review and approve hourly/contract legal assistant clerk/contract attorney timesheets as needed

• College degree from four-year college or university.
• Previous experience as a Litigation Legal Assistant and 3-5 years as a Legal Assistant Manager.
• Superior presentation, writing, and oral communication skills.
• Outstanding relationship-building skills and personable approach.
• Ability to handle, prioritize, and complete assignments with competing deadlines.
• Ability to leverage resources, shepherd multiple incoming data points and deliver a quality final product with minimal oversight.
• Highly detail-oriented and accurate.
• Self-motivated, flexible, and organized.
• Ability to work independently and as a part of a team.
• Able to interact effectively and professionally with lawyers, legal assistants and support staff.
• Demonstrated experience in compensation practices, resume screening, and conducting interviews.
• Proficiency in Microsoft Excel, including advanced functions and data analysis tools.

• This role reports to our DC.

White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firm's policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.

Applicants who are interested in applying for a position and require an accommodation during the process should contact talent.acquisition@whitecase.com.

Our internal Recruitment team are responsible for all end-to-end lateral recruitment processes. All agencies must sign White & Case terms of business, which are office specific. Candidates submitted by an agency without terms of business agreed with the appropriate office, and/or outside of our online application tracking system, will not be considered a formal introduction. Any applications and CVs sent directly to White & Case Partners and employees will not be accepted as formal introductions. If you have any questions, please contact the Americas Lateral Recruitment team.

The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

¹The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.