Senior Loan QC Specialist

About Us
Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.

Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.

Position Purpose

The Sr. Loan QC Specialist is responsible for delivering a high level and quality of customer service. It is expected that this role will interact closely with internal bank staff to support ongoing review of new and renewed loans, including core codes, and Bank's electronic loan records in accordance with the Bank's policy and legal requirements.

Position Responsibilities

• Reviews loan files in accordance with departmental audit procedures by gathering, verifying, entering, and retrieving loan data.
• Verifies loan information by comparing data and loan documentation; identifying discrepancies; elevating incomplete information.
• Extracting information from internal systems and/ or loan documentation to ensure records are accurate
• Pays escrowed taxes and insurance accurately and timely.
• Works with internal staff to obtain updated insurance and/ or tax information
• Processes and logs audited loan transactions by verifying information; researching; and rectifying discrepancies.
• Provides loan information and regular reporting to internal staff
• Assists with writing process and procedures for the Post Closing Department.
• Contributes to team effort by accomplishing related results as needed.

Education and Experience Required:

• High School Diploma
• 5 years previous experience within a financial institution in a lending documentation role
• Knowledge of lending and banking policies, procedures, and regulations.
• 5 years' experience in commercial and retail lending with 3 years' tracking expectations
• Fiserv Navigator experience
• Preferred above average excel skills

Technical Knowledge and Skills

• Financial Skills, Financial Diagnosis, Analyzing Information, Statistical Analysis, Research Skills, General Math Skills, Financial Software, Informing Others, Objectivity, Attention to Detail, Thoroughness

Other

Ability to travel within a defined market area.

Compliance

It is the responsibility of each bank staff member and management to adhere to policies and procedures designed to implement compliance with the laws and regulations to which the bank is subject. Each bank staff and management member shall be accountable to understand how compliance with laws and regulations affects the performance of their day-to-day duties, for completing compliance training as assigned and for carrying out those duties in a manner to achieve compliance with those laws and regulations.

The above-mentioned are intended to describe the general nature and level of work performed rather than to be an inclusive list of all duties, responsibilities and skills required for the position. Job duties may be changed at any time at management's discretion. The job description is not intended to create contractual obligations of any kind.

Capital Bank, N.A. is an affirmative action and equal opportunity employer.