Strategic Renewals Manager

Ready to join a team that's all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely.

We believe work can be more than a job or task-it's a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what's possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results-for your career, your teammates, and our customers.

When you join Imprivata, you embark on a shared journey of ambition and growth. We're committed to building an inclusive workplace where everyone feels valued and supported. If you're looking for a place to match your passion with purpose-and where every day you can make an impact-you'll find it here.

We are seeking a Strategic Renewals Manager to join our team. This is a hybrid opportunity based out of our Waltham, MA or Austin, TX office.

Job Summary

The Strategic Renewals Manager will join a team of collaborative and energetic individuals that work closely to achieve our company targets. The ideal candidate will have experience working in a fast-pace organization with rapid growth as well as managing subscription and maintenance renewals with customers/partners. The Strategic Renewals Manager will work with customers and internal stakeholders to ensure value is realized for the customer and that commercial objectives are aligned with the growth of our business.

Duties and Responsibilities

• Develop and execute renewal strategies to exceed booking targets and drive long-term growth.
• Negotiate complex, high-value renewal contracts ($50K to $750K+), including multi-year terms, various contract types, licensing models and SaaS/Cloud conversion offerings.
• Review usage data and manage the True Up process to support pricing and contract adjustments.
• Prepare accurate proposals, forecasts, and risk assessments, escalating key account issues to leadership.
• Partner with the Business Operations team to maintain data integrity in Salesforce.
• Work cross-functionally with Customer Success, Project Management, Sales, Finance, Legal, and Operations to ensure smooth renewals strategies and compliance with company guidelines.
• Other duties as assigned and required.

Required Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 8+ years in selling or renewing technology solutions, Healthcare is a plus.
• Proven track record of exceeding booking targets and managing high-volume renewals.
• Solid negotiation, closing, and communication skills - including solid oral, written and presentation skills.
• Ability to work with integrity, autonomously and in a team environment.
• Highly organized, detail-oriented, and skilled in time management and decision-making.
• Self-motivated, energetic, and adjustable problem-solver comfortable in fast-paced, ambiguous environments.

This position offers a total compensation range of $100,714.00 to $135,714.00 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata's benefit offerings can be found here. This range represents the high and low end of Imprivata's compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate's location, skills, experience, and qualifications.

At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!

Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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