Lead Commercial Administrator

First Merchants Bank is seeking a Lead Commercial Administrator to join our team! This position will provide administrative support to the commercial banking team by processing commercial loan requests. Responsible for providing high quality customer service to commercial banking clients by accurately and efficiently resolving customer requests while mitigating risk by following proper procedures. Serve as a partner to the commercial banking team by proactively anticipating portfolio management needs. Ensure all regulatory and compliance requirements are satisfied. Assist in training of new Commercial Administrators.

As part of this role you will:

• Lead Commercial Administrator will perform duties of Commercial Administrator (CA) in addition to the following
• Coordinate, monitor, and manage duties for assigned region.
  
  
  
  • Monitor portfolio information to minimize delinquencies, exceptions, and customer impact issues.
  • Meet with Relationship Managers and contact clients to assist with collection of items needed and problem resolution.
  • Support commercial sales team to ensure current credit and financial information is obtained as needed and collateral is adequate (loan portfolio exceptions, insurance, and exception tracking).
  • Monitor loan maturity dates within the portfolio and discuss renewal strategy with individual RM; work with CA to initiate renewal process (upcoming maturities).
  • Track past due loans and work with RM to rectify loan delinquencies (delinquent loans).
  • Oversee timely completion of annual review and loan covenant/trigger testing (annual reviews, borrowing base and covenant test monitoring).
  
  
  
  
• Provide support to assigned region for general customer service and loan requests/payments/inquiries.
• Review procedures periodically to ensure accurate documentation of processes.
• Ensure bank reporting tools are utilized for reporting progress of the region.
• Serve as lead to proactively identify processes to increase the efficiency and scalability of the line of business.
• Participate in special projects.
• Train and mentor Commercial Administrators.
• Back up the Manager, Commercial Administration with reporting, facilitating, and participating in meetings, and problem resolution.

Position Requirements:

• High school diploma or equivalent (GED).
• A minimum of two (2) years of commercial administration or commercial processing experience.

First Merchants offers the following:

• Base Pay PLUS Bonuses
• Medical, Dental and Vision Insurance
• 401k
• Health Savings and Flexible Spending Accounts
• Vacation/Sick Time
• Paid Holidays
• Paid Parental Leave
• Tuition Reimbursement
• Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today to begin your career with us!