Product Owner I

Bamboo Health is the leader in Real-Time Care Intelligence solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. We are driven by our mission to empower clients to deliver seamless, high-quality and cost-effective care during pivotal moments to improve health outcomes. From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country's largest health plans to improve more than 1 billion patient encounters annually. Join us in improving lives during pivotal care moments!

Summary:

We are seeking a motivated and customer-focused individual for the role of Product Owner with a focus on reporting. This position involves collaborating with industry experts to address product-related inquiries and contribute to the development of new data solutions, particularly related to Controlled Substance data. As Product Owner, you will be focused on supporting our customer's data and reporting needs day to day and developing data product solutions that delight customers. A passion for data-driven products and comprehensive product ownership will be crucial to success.

What You'll Do:

• Develop a deep understanding of Bamboo Health's products, markets, and customers, with a specific focus on Controlled Substance data.
• Act as the primary product contact for clients, emphasizing reporting deliverables.
• Collaborate with internal and external stakeholders to understand and fulfill reporting needs, balancing external stakeholder voices with Bamboo Health's strategic initiatives.
• Utilize Jira to create, manage, and track tasks and projects, ensuring timely and efficient progress.
• Create and maintain thorough internal and external product documentation, including user guides and data dictionaries.
• Present draft and final reports to external stakeholders, clearly explaining the decisions and rationale behind them.
• Assist in user acceptance testing (UAT) to ensure features meet defined requirements and standards.
• Provide training and support to users and stakeholders on new product features and functionalities.
• Work with the Product Manager to manage and prioritize the backlog, articulating prioritization factors and highlighting concerns about missed deliverables.
• Dedicate most of your time to scoping and delivering reporting deliverables that align with the product roadmap, strategic direction, and existing SOW.
• Stay curious about emerging AI tools and how they can streamline or enhance work within your function.

What Success Looks Like...

In 3 months...

• You have access to all necessary data, reporting, and project documentation. You are beginning to understand client needs and can participate in client conversations with support.
• You create and present draft documentation for existing reports, while identifying areas for improvement and proposing workflow enhancements.
• You take ownership of Jira ticket creation and tracking, proactively flagging stalled progress and aligning tasks with the SOW in collaboration with the Product Manager.
• Identify at least one opportunity in your role to pilot or apply AI or automation (e.g., streamlining a task, summarizing data, generating content).

In 6 months...

• You take ownership of day-to-day reporting inquiries and are primary product voice in key client reporting demonstrations, proactively answering reporting-related queries.
• You consistently create and maintain high-quality internal and external-facing reporting documentation.
• You understand task prioritization and its implications. Along with the Product Manager, you clearly articulate prioritization reasons and the risk/reward of decisions, understanding their impact on schedule, deliverables, and reporting quality.
• You are well-versed in existing SOWs and understand your role in project phase development and launch.

In 12 months...

• You confidently answer questions related to all reporting aspects of the project, understanding data limitations and articulating feasibility and concerns professionally.
• You lead external stakeholders through new reporting, gather feedback, and determine next steps (and effort) based on their input, finding middle ground when necessary.
• You seamlessly translate client requirements into actionable tasks for internal teams.

What You Need:

• A four-year degree in a related field with a strong interest in data-driven problem-solving, or professional experience in product management with a focus on data-driven healthcare solutions.
• 2+ years of professional experience in product management or product ownership, demonstrating an ability to understand and develop data-driven solutions.
• Hands-on experience with data interpretation using tools like Power BI, Tableau, or Excel pivot tables.
• Familiarity with SQL, Python, or similar programming languages is preferred.
• Proficiency in product development processes and tools, including Jira, Confluence, and other project management and collaboration tools is preferred.
• Experience in creating and maintaining product documentation and conducting user acceptance testing.
• Strong communication and interpersonal skills, capable of working effectively with cross-functional teams.
• Understanding of product lifecycle management from concept to launch, with experience in developing and articulating product vision and strategy to both internal and external stakeholders.
• Ability to take initiative and work independently, effectively managing tasks and driving projects forward without constant oversight.
• Comfort using or learning AI-supported tools (e.g., ChatGPT, CoPilot, or role-specific tools) to improve daily workflows.
• Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments.
• Ability to work effectively in a remote-first environment, ensuring high-quality virtual interactions with minimal distractions.
• Ability to travel periodically for work.

What You Get:

• Join one of the most innovative healthcare technology companies in the country.
• Have the autonomy to build something with an enthusiastically supportive team.
• Learn from working at the highest levels and on the most strategic priorities of the company, including from world-class investors and advisors.
• Receive competitive compensation including health, dental, vision and other benefits.

Belonging at Bamboo

We Care. #BambooHealthValuesCare

Every human being has the right to the best possible healthcare. Our Real-Time Care Intelligence solutions enable healthcare professionals to see and treat every individual as a whole person by providing the right information, at the right time - regardless of physical, behavioral or social barriers.

We're a great place to work because we care. We continually seek to learn about our differences and ensure the unique perspectives and contributions of all employees are welcome, valued and celebrated.

Our commitment to making a positive impact starts by recognizing and leveraging our differences, building inclusive teams and cultivating a sense of belonging.

Bamboo Health is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Bamboo Health GDPR/RODO

To protect our applicants from fraudulent recruitment activity, we recommend that all applicants verify the validity of an interview and hiring process by visiting our website www.bamboohealth.com. All valid job postings will be listed on our careers page. Bamboo Health does not conduct interviews via text and will not request sensitive information such as banking details during the application process.

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