Senior IT Technical Project Manager

About the American College of Surgeons

The American College of Surgeons (ACS) is a professional and educational organization of surgeons that was founded in 1913 to raise the standards of surgical practice and improve the quality of care for surgical patients. The College is dedicated to the ethical and competent practice of surgery. Its achievements have significantly influenced the course of scientific surgery in America and have established it as an important advocate for all surgical patients. The College has more than 90,000 members and is the largest organization of surgeons in the world. For more information, visit www.facs.org.

Summary: Leveraging extensive project management knowledge and experience with systems infrastructure and technical services, this role is responsible for the planning, management, communication, and execution of IT projects across business units and programs. Works directly with program sponsors, IT management, project teams, and vendors to establish project scope, prepare project charters, and define measurable success factors and KPIs. Applies project management expertise in both traditional and Agile delivery methods to manage budgets, resources, risks, training, and all aspects of the implementation life cycle to ensure quality deliverables. In collaboration with the IT infrastructure and technical services team, identifies the technical approach for each project and manages solution design, development, testing, and implementation. Maintains cross-divisional inclusion and collaboration to meet project requirements and support process improvements. Ensures effective communication at all levels, manages the RFP and vendor engagement process when needed, and builds trusted relationships with project sponsors, team members, and vendors.

This exempt position will report to the Senior Manager, IT Strategic Projects in the Division of Information Technology. It is based in our Chicago office and is a hybrid role: 3 days per week in the office/2 days per week remote.

Required Education and/or Experience:

• At least 7-10+ years of project management experience, including complex IT infrastructure and technical services projects is required.
  
  
• Project Management Professional (PMP) certification desired; training in ITIL, Agile, and Waterfall methods preferred.
  
  
• Experience managing vendor relationships, RFP processes, budgets, and cross-functional project teams.
  
  
• Proficiency with project management and tracking tools such as Microsoft Project, Monday.com, Teams, OneNote, Jira, Azure DevOps, or similar systems; experience with ticketing systems (e.g., Zendesk) is a plus.
  
  
• Strong working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  
  
• Excellent communication skills, both written and verbal, with the ability to tailor messaging for executives, technical teams, and external partners.
  
  
• Demonstrated ability to influence, negotiate, and resolve conflicts across diverse stakeholders, including vendors.
  
  
• Proven track record of building trusted relationships and fostering collaboration across departments.
  
  
• Strong analytical and problem-solving skills, with the ability to manage risks, make timely decisions, and adapt to evolving priorities.
  
  
• Ability to lead, motivate, and coach teams, ensuring accountability and alignment with project goals.
  
  
• High degree of professionalism, organization, and attention to detail; able to manage competing deadlines under pressure.
  
  
• Bachelor's degree or higher from an accredited college or university is preferred.
  
  

Comprehensive Benefits:
We're committed to attracting and retaining top talent via valuable benefits!

• Vacation, personal, and sick hours including 13 paid holidays per year
• Hybrid office schedule
• Medical-comprehensive coverage through BlueCross BlueShield
• Dental, Vision, and Prescription drug program
• 403(b) Matching Program
• Pension Plan
• Flexible Spending Medical/Dependent Care
• Employee Assistance Program
• Short Term/Long Term Disability
• Life Insurance
• Domestic Partner Coverage
• Plus many other great benefits!

The American College of Surgeons is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to recruitment@facs.org or call (312) 202-5000 and let us know the nature of your request and your contact information.