Senior SRE Engineer

What is the Opportunity?

RBC Wealth Management Technology is seeking to hire a Senior Site Reliability Engineer for its Application Maintenance and Transformation, Data Services and Integration team. As a Senior Site Reliability Engineer, you will bring the engineering mindset of bold ambition, curiosity and outcome focus to ensuring the performance and reliability of our systems. This role calls for a dynamic individual who excels in a collaborative environment, interacting with cross-functional teams to establish best practices for observability, monitoring, logging, alerting, and automation.

What will you do?

• Set vision for SRE product base (monitoring, alerting, self-healing, reliability testing).
• Lead cross-functional collaborations to define and implement best practices for monitoring, logging, and incident response, driving a proactive stance on system health.
• Function as portfolio SME (Subject Matter Expert) - understand & document common components, core functionalities, infrastructure of supported applications.
• Actively participate in deploying software applications, automation tools, and IT infrastructure.
• Work closely with development teams to understand code changes and their impact on the production environment, ensuring that new releases meet our reliability standards.
• Drive transformation by continuously looking for ways to automate existing SRE processes and increase operational efficiency.
• Guide the technical direction for future deployments, advocating for reliability and performance improvements based on industry trends and company objectives.
• Lead in incident management and problem management for applications in scope and RCA action items fulfillment/ownership.
• Debug production issues across services and levels of the stack and provide primary operational support.
• Perform occasional off-hours support.

Must-have:

• Bachelor's degree in Computer Science, Electrical or Electronics Engineering or related field or equivalent experience.
• 3+ years IT experience in software development and/or maintenance or SRE or DevOps Engineering experience.
• 1+ years experience building JavaSpring bootapplications and rest API development.
• Experience working on relational databases - MS-SQL Server or MySQL, MariaDB and SingleStore or in-memory distributed databases.
• Experience working on Containerization platforms such as Docker and container orchestration tools like Kubernetes (Azure Kubernetes or OpenShift Kubernetes Service preferred).
• Solid Git skills with experience working on popular CI tools - Jenkins or UCD
• Experience working on Windows and Linux based infrastructure.
• 1+ years developing cloud-native applications using Java or Python.
• Experience writing SQL queries and fine tuning or optimization skills.
• Experience using centralized logging solutions (Splunk, Elk (preferred), etc.) and active monitoring systems (Dynatrace, etc.)
• Experience deploying and operating cloud-native applications in a Private (OpenShift) or public cloud (Azure/AWS preferred)
• In-depth and proactive communication skills around status of projects/issues in production
• Must be a self-starter, motivated, resourceful, and driven to work with cross functional teams in large enterprises with complex org structures to meet business timelines on delivery.
• Financial Services domain knowledge preferably Capital Markets and Wealth Management.

Nice-to-have:

• Experience implementing dashboards to help teams visualize logs, instrumentation, and other data to ensure optimal performance of the platform services, infra, and deployed applications (Grafana preferred).
• Exposure to Datawarehouse's like Informatica, Snowflake or Databricks and Business intelligence tools like SAP BO or similar.
• Experience creating runbooks, processes, and test plans around reliability, performance, etc. of infrastructure and applications.
• Exposure to PagerDuty, Postman, ServiceNow, SonarQube, NexusIQ and vault tools.
• Exposure to event brokers like Kafka or IBM-MQ, Mainframe tools and environment,
• Exposure to Industry Disaster recovery test exercises.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Opportunities to do challenging work.

The good-faith expected salary range for the above position is $65,000 - $115,000 depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs.This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC's high performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.