Senior Specialist - Business Analysis
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![]() United States, Georgia, Atlanta | |
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Role description
#Careers JR 1402807 Role: Salesforce Business Analyst Location : Atlanta, GA Job Description: Serve as the champion of Salesforce standards and best practices for service cloud use cases Support the business in their use of sales and service processes within Salesforce Train users and make appropriate changes in Salesforce to validation rules objects fields queues and flows Specific Qualifications Salesforce service cloud experience required sales cloud also is a plus including building user profiles permission sets and groups Able to articulate why you would build a process in Salesforce and how Able to troubleshoot when flows do not work as expected or users experience in the system does not align with trained processes Responsibilities Facilitates the implementation and support of Salesforce modules to enhance the clients business functionality and overall performance while maintaining a high degree of customer satisfaction Designs configures and tests various Salesforce Modules Analyzes the current business processes and scenarios of the client and recommenddevelop solutions to meet the clients need Carries out complex or novel assignments requiring the development of new or improved procedures Maintains a thorough knowledge of the organization and adheres to all organizational standards Skills Mandatory Skills : Salesforce Experience Cloud,Salesforce Sales Cloud,Salesforce Service Cloud,Salesforce ServiceMax,Salesforce Field Service,Salesforce Platform app builder,Salesforce Administration Other details Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"): Benefits and Perks:
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Benefits Compensation range: $ 90,000.00 to 120,000.00 per year |