Client Care Supervisor - Philadelphia, PA

Full-Time

1st Shift - no week-ends

Monday-Friday: 7 am to 3:30 pm

The ideal candidate will possess the following qualifications:

• Bachelor's Degree or higher in chemical dependency, psychology, social work, and/or counseling.
• High degree of clinical and case management knowledge.
• A minimum of three (3) years post degree experience in clinical/case management practice and supervision preferred.
• Three (3) years supervisory experience preferred.
• Strong ability to develop and maintain relationships with referring agencies.
• Must have a Valid Driver's License and clean driving record.
• Must be able to work Monday-Friday: 7 am to 3:30 pm
  
  
  
  
  

Are you looking for an opportunity to advance your career while working with an extraordinary team?

At Merakey, we put heart and soul into everything we do.

We are seeking a Client Care Supervisor to join our team at our Parkside Recovery Program at 1745 North 4th Street, Philadelphia, PA 19122

Position Summary:

Under the supervision of the Clinical Director, the Client Care Supervisor will supervise Case Managers and Certified Recovery Specialists. They will be responsible for ensuring individuals served are having their psycho-social needs meet. The Client Care Supervisor will maintain responsibility for facilities and training requirements. They will collaborate with Clinical, Intake, and Medical.

General Duties Responsibilities include:

• Overall responsibility for developing and maintaining quality Case Management and CRS services.
• Supervision of assigned staff on a weekly basis while working on their professional development.
• Facilitating weekly team meetings.
• Strong organizational skills with ability to multi-task and problem solve.
• Knowledge of an ability to link individuals to requested and appropriate services included but not limited to housing, supportive services, medical care, and higher levels of care.
• Assisting in the planning, development, and operation of Case Management and CRS services
• Ability to collect and interpret Case Management data and present to Program management on a regular basis.
• Maintain training files for all employees in the Merakey Learning Management System and ensuring adherence to program, federal, state, and local regulations.
• Facilitate trainings as needed and as directed for Merakey staff.
• Reconcile and approve timecards of assigned staff.
• Assist with hiring and orientation of new hires assigned under departments oversees.
• Complete Performance Evals at 6 months (for new hires) and then yearly on anniversary.
• Other duties as assigned.

Earn $29.32 per hour.

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey.

Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply.

Merakey welcomes all Veterans to apply!