Salesforce Developer (Orlando Area)

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com

Job Summary

We are seeking a Salesforce Software Developer (multiple levels) with deep expertise in Salesforce to join our CRM development teams. In this role, you will design, develop, and deliver end-to-end solutions to meet business process needs. You will work to connect our Salesforce ecosystem with internal and external systems through MuleSoft's Anypoint Platform. You'll be a part of the full lifecycle of projects advising on architecture, writing robust code and/or configuration, and ensuring security and reliability. This person will work closely with our business analysts and internal business stakeholders to understand their key business drivers and data needs, and scope out and build scalable and suitable solutions that will help our customers with the information needed for planning, analysis, and decision-making.

Essential Job Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

• Develop and implement Salesforce solutions using Apex, Lightning Web Components, and low-code configuration based solutions when possible
• Collaborate with business stakeholders, product owners, and architects to translate requirements into scalable technical designs
• Optimize performance of Apex triggers, batch jobs, platform events, and flows under high-volume loads
• Troubleshoot production incidents, perform root-cause analysis, and implement preventative measures
• Develop and consume multi-layer APIs and integrations, preferably on the MuleSoft Anypoint Platform, leveraging API-led connectivity best practices
• Enforce enterprise-grade security on both platforms, including Salesforce Shield (Platform Encryption, Event Monitoring), and MuleSoft security policies (OAuth, JWT, client-ID enforcement)
• Other duties as assigned.

Supervisory Responsibilities

• None

Employment is contingent on

• Background investigation (company-wide)
• Drug screen (when applicable for the position)
• Valid driver's license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience

• 8+ years of software development experience, with at least 5 years focused on Salesforce

• Bachelor's in Computer Science, Management Information Systems, or related field preferred

Salesforce Platform development

Apex classes, triggers, platform events, and asynchronous processing (Queueable, Batchable)

Lightning Component Framework: Lightning Web Components

Data modeling: custom objects, lookups, master-detail, schema design

Security: Salesforce Shield (Platform Encryption, Event Monitoring), permission sets, sharing rules, experience with complex sharing scenarios

Integration patterns: REST/SOAP APIs, Bulk API, Streaming API, Platform Events, External Services

Developing custom Portals on Experience Cloud, highly desirable

Experience with working with 3^rd Party Managed and Unmanaged packages within the Salesforce Org

Experience with developing Integrations with Salesforce

API-led connectivity: System, Process, and Experience layers

API best practices in design and policies

Error handling, and batch processing

Connectors: Salesforce, Database, MQ, SFTP

Secure APIs with OAuth 2.0, JWT, client-ID enforcement, and TLS best practices

Monitoring, logging, and SLA enforcement with Monitoring and Alerts

Proficient with version control (Git)

MuleSoft Anypoint development highly desirable, or the ability to train in MuleSoft development

Preferred Skills

• Salesforce Certified Platform Developer I & II
• Salesforce Certified MuleSoft Developer I & II
• Multi-Cloud Experience, with a focus on Salesforce Service/Sales Cloud and Experience Cloud
• Effectively communicate in English, both oral and written, with vendors and employees at all levels of the organization to ensure questions and concerns are processed promptly
• Helpful, knowledgeable, and polite while maintaining a positive attitude
• Interpret a variety of instructions in a variety of communication mediums
• Maintain confidentiality and practice discretion and caution when handling sensitive information
• Ability to multitask with attention to detail and follow-through on commitments
• Self-motivated and organized with time-management and deductive problem-solving skills
• Strong analytical, numerical, reasoning abilities, research, and fact-finding skills
• Work independently and as part of a team, with minimal to no supervision

Skills and Competencies

• Effectively communicate in English; both oral and written
• Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
• Maintain confidentiality, discretion and caution when handling sensitive information
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem solving skills
• Work independently and as part of a team

Machines, Equipment and Technical Abilities

• Email transmission and communication
• Internet navigation and research
• Microsoft applications, including but not limited to Word, Excel, PowerPoint, etc.
• Networking, web technologies (HTML, CSS, JavaScript), Microsoft Windows
• SQL, XML, JSON, Java; proficiency in JavaScript

Physical Demands

• Communicate with others in person, on the telephone, and electronically
• Occasionally move equipment such as a personal computer or display weighing up to 25 pounds
• Requires close vision to small print on the computer and or paperwork
• Requires sitting, walking, standing, talking, or listening
• Sit, stand, or move about for extensive periods
• Utilize a computer for extensive hours

Benefits

• Generous paid time Off and paid holidays
• Overtime pay for non-exempt hourly positions based on business needs
• Commission for Account Executives
• Fixed and variable rate car reimbursement for Area Managers and Account Executives
• Employee discount program
• Employee recognition program
• Bonus and incentive opportunities
• Mileage reimbursement (when applicable for the position)
• Telephone reimbursement (when applicable for the position)
• EAP
• 401k
• Medical, Prescription, Dental and Vision
• HSA and FSA/Dependent Care FSA
• Life Insurance, Disability, Accidental death, Identity protection and Legal services
• Meru Health Mental health and Mercer SmartConnect Medicare programs
• Livongo Diabetes and High Blood Pressure programs
• Healthcare Bluebook and RX Savings solutions programs
• HEPB and TB vaccinations

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.