Program Manager

Minimum Position Qualifications:

• Bachelor's degree in computer science, Information Systems, Engineering, Business, or other related disciplines.
• 5 years' experience in IT support/service management or related field.
• Ability to use automated tools such as Microsoft Office to communicate and present ideas, information, and reports.
• Proven leadership experience managing personnel across multiple functional task areas.
• Knowledge of common information technology applications and services, network services, computer and communications systems, associated protocols and industry standards and Federal information security and device configuration standards.
• Experience providing supervisory oversight and coordinating tasks.
• Information Technology Infrastructure Library (ITIL) v4 Foundations certification.
• Excellent verbal and written communication skills.

Preferred Qualifications:

• Project Management Professional (PMP) certification.
• Experience working with Project Lifecycle Methodologies (PMLC) methodologies.
• Experience with Capability Maturity Model Integration (CMMI).