Associate Consultant (services)

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint in hybrid environments-from on-premises to SaaS to containers to cloud.

We're transforming the software industry. We're Flexera. With more than 50,000 customers across the world, we're achieving that goal. But we know we can't do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we're consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com

As an Associate Consultant, you will assist in the implementation and configuration of Flexera's cloud and on-premises solutions. This role requires a basic understanding of technical concepts and a willingness to learn. You will support customer stakeholders, helping to drive usage, adoption, and loyalty.

Responsibilities

• Follow design documentation created by Flexera Services Architects to implement in alignment with Flexera best practices

• Work with customer subject matter experts to successfully integrate Flexera's cloud or on-premises solutions from kick-off to close-out

• Configure integrations between Flexera's solutions and customers' third-party systems in alignment with design documentation

• Create high-quality implementation documentation

• Bring innovation and new ideas to existing processes to increase standards and quality

Required Skills

• Effective communication to technical stakeholders

• Engaging presentation style

• Consultative thinking and creative problem-solving approach

• Self-starter attitude with ability to troubleshoot and conduct own research on solutions

• Ability to contribute to multiple projects running in parallel

• Fundamental understanding of cloud computing and public cloud providers like Amazon Web Services, Microsoft Azure, Google Cloud Platform

• Fundamental understanding of advanced data and application architecture

• Fundamental understanding of networking concepts and IT security

• Some experience with extract, transform and load ("ETL") processes via API, flat files, or databases

• Some knowledge and experience working with REST and SOAP

• Ability to read, write and modify Transact-SQL

• Understanding of script language like PowerShell or bash

• Basic knowledge about software deployment, discovery, and inventory solutions, e.g., Microsoft SCCM, Microsoft Intune, HPE Universal Discovery ("HP-UD"), BMC Helix Discovery (previously ADDM)

• Basic knowledge and experience with Microsoft stack of technologies, including SQL Server, Windows Server, Active Directory, Internet Information Services

Desired Skills

• Basic knowledge of Flexera's solution(s) or other IT and Software Asset Management tools like ServiceNow Software Asset Management, Snow License Manager, USU License Management (Aspera SmartTrack), Certero for Enterprise SAM preferred

• Introductory Experience with Cloud Management Platforms, e.g.: CloudHealth by vmware, Morpheus Data, Snow/Embotics

• Basic knowledge of how to build reports and dashboards using business intelligence software like IBM Cognos, Microsoft Power BI, Tableau, Qlik, or others

• Familiarity with virtualization technologies, e.g.: VMware, XenApp, XenDesktop, App-V

• Fundamental understanding of container and container-orchestration, e.g.: Kubernetes, Docker, OpenShift

Compensation for This Role:
The base salary range for this position is $85,000-$100,000 USD, plus a services bonus.
Individual compensation within this range will be determined based on factors such as skills, experience, and geographic location.