Administrative Assistant

Certified Group partners with customers to deliver innovative scientific solutions and expertise - So The World Can Trust In What It Consumes. As a leading provider of laboratory testing, regulatory consulting, and certification & audit services, Certified Group includes Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, nicotine, cannabis, and hemp industries.

We are currently looking for a Administrative Assistant to join our growing team!

JOB SUMMARY

Responsible for the safe and efficient delivery of food samples to our laboratory testing facility. This key role, will work with the Courier Drivers by providing oversight and direction, scheduling and dispatching routes, picking-up client samples, maintaining an account of company property, and clerical support duties.

ESSENTIAL RESPONSIBILITIES

• Responsible for assisting with maintenance of the company facility according to established schedules.
• Ensure couriers maintain the highest level of professionalism and customer service.
• Plan and schedule pick-up routes to ensure efficient services to our clients.
• Review courier work product to ensure that collections and deliveries are completed according to specification requirements; Certified, Client, and FDA Standard Operating Procedures.
• Adhere to proper accident reporting procedures according to company policy.
• Provide excellent customer service satisfaction to the clients.
• Maintain vehicle and all other property of Certified Group assigned to couriers.
• Maintain Enterprise Fleet maintenance and gas receipt records.
• Keep accurate records of vehicle maintenance to ensure timely and routine preventive maintenance.
• Work closely with the laboratory management and staff.
• Present vehicles for repair, service, or adjustment whenever such is needed, and preventative maintenance when time is due.
• Must follow the Company Driving Policy, as well as all applicable state and federal driving laws.
• Assist with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Certified Group Team.
• Responsible for the safety of oneself and others working within their area.
• Responsible for the completion of required training.
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MINIMUM QUALIFICATIONS

• Minimum Associates degree with administrative/customer service experience.
• Logistics, routing, and map reading skills is preferred.
• Experience in a laboratory and/or logistics is a plus.
• Training in general laboratory practices is a plus.
• Will have a current, valid driver's license issued in the State of operation
• A driving record with no DUIs or major moving violations or accidents within the past 60 months
• Demonstrated professionalism, dependability, and initiative in prior work experience
• Aptitude for technology and innovation
• Ability to routinely lift (up to) 60-pound boxes.
• Must be able to multi-task.
• Must have excellent communications skill and a client focused mindset.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to stand, sit, walk, use hands and arms, talk and hear
• Regularly lifts items up to 55 pounds
• Color vision and depth perception
• Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens
• Interactive and fast-paced team-oriented tasks
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Benefits:

• Progressive 401k Retirement Savings Plan
• Employer Paid Short- Term and Long-Term Disability, and Life Insurance
• Group Medical
• Tuition Reimbursement
• Flexible Spending Accounts
• Dental
• Paid Holidays and Time Off
• Many positions which qualify for the company bonus program

Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.