New

General Clerk III

Strativia
United States, D.C., Washington
Sep 03, 2025
Job Purpose: The General Clerk III helps keep daily operations organized and efficient. In this role, you'll manage a mix of administrative tasks, including maintaining records, reviewing reports for accuracy, compiling information, and resolving routine issues. You may also provide guidance to junior clerks while ensuring smooth support for everyday office needs. Responsibilities: Receive phone calls and take notes to pass on to Moving Services personnel. Transfer calls when appropriate. Sign out power tools to Movers as needed and ensure all equipment issued is returned by Close-Of-Business (COB) of each day. Perform light filing as required. Distribute and collect Truck Driver paperwork as needed. Identify and assess customers' needs to achieve satisfaction, meet company expectations, and call metric goals. Go the extra mile to engage customers and always provide high-quality customer service. Support work procedures and processes of the company and departmental standards and strategic directives. Uses appropriate judgment in upward communication regarding customer concerns. Education and Qualifications: High school diploma/GED diploma or Associate's Degree Excellent oral and written communication skills Strong attention to detail and people skills Exceptional organizational and multitasking abilities Proficient problem-solving and critical thinking skills Entry-level technical skills High School Diploma or 1 year of solid Customer Service Skills Ability to speak English; Spanish proficiency preferred Strativia understands that our staff is our number one asset. Therefore, we provide competitive salaries and health benefits along with a robust training and development plans to help ensure that our employees are happy and motivated. If you are interested in the opportunity above please contact us and join a dynamic, fun and, fast growing organization. Strativia is an Equal Opportunity Employer and strives for diversity. Strativia in accordance with applicable law, does not discriminate in hiring or otherwise in employment on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, sexual orientation, or any other legally protected status. EOE/AA/Vets