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Executive Administrative Assistant

Fidelity Bank
life insurance, vision insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)
United States, Louisiana, Mandeville
Sep 02, 2025

Our goal at Fidelity is to create a better future by acting with accountability and integrity alongside our customers and within our communities. Since 1908, we have built a legacy upon simple, enduring values and an unwavering commitment to the communities we serve. We pride ourselves on being part of a community-focused and team-oriented work culture where we invest in our associates to ensure success within the company.

Fidelity Bank, headquartered in New Orleans, Louisiana, believes in making a difference by living our mission of "Here for Good" to help families and businesses thrive in the communities we serve. Our mortgage division, NOLA Lending Group, is a leader in providing residential home financing solutions in 46 states.

Fidelity promotes a culture of work/life balance for all associates. We offer a competitive total rewards package for eligible associates including:



  • Competitive pay based on the position, qualifications, relevant experience, and skillset
  • Paid Time Off
  • Up to 14 paid holidays annually
  • Comprehensive Medical, Dental, and Vision Insurance
  • Employer Funded Health Savings Account
  • Paid Parental Leave
  • 401(k) with matching contributions
  • Wellness Program to reduce health insurance premiums
  • Free or discounted banking and mortgage services
  • Basic Life Insurance and AD&D
  • Tuition Reimbursement Plan
  • Associate Referral Program
  • Associate Volunteer Program
  • Employee Assistance Fund (subject to IRS guidelines)
  • Employee Assistance Program
  • Opportunities for training and career development
  • Gym Discounts, Verizon Wireless Discounts, Tickets At Work Discounts
  • Retail branch locations are closed on Saturdays!


The benefits listing is for informational purposes. Additional details regarding compensation and benefits will be provided during the application process. Fidelity reserves the right to modify, amend, or terminate any and all benefits at any time.

Do you want to make a difference? If so, this opportunity may be the right choice for you! Fidelity Bank/NOLA Lending Group is looking for competitive, self-reliant, energetic individuals that are driven to succeed.

Position Summary:

The Executive Administrative Assistant is responsible for providing high-level administrative support to executives and senior managers throughout the organization.

This position is non-exempt under the Fair Labor Standards Act and is eligible for overtime pay.

This position will support the CFO and Controller.

Required Qualifications, Competencies, and Skills:


  • GED or High school diploma
  • 5 years of administrative assistant experience working with Executive Officers, Senior Management and/or Board of Directors
  • Working knowledge of technology and other software applications
  • Must be able to handle sensitive documents and maintain high level of confidentiality
  • Proficient in Microsoft Office Suite to include Word, Excel, Outlook, PowerPoint, Teams
  • Developed cognitive skills to include Judgement, Innovation, Organization & Planning, Problem Solving, Decision-Making
  • Developed intrapersonal skills to include Ambition, Follow-Through, Optimism, Development, Resourcefulness, Initiative, Development
  • Developed interpersonal skills to include Communication: Listening, Speaking, and Writing, Collaboration, Versatility, Client Focus, Influence, Resilience & Balance
  • Developed technology skills to include Technical Acumen, Project Management, Knowledge Management, Agile Development
  • Developed leadership skills to include Relationship Management, Business Acumen, Achieving Results

Preferred Qualifications, Competencies, and Skills:


  • Associate or bachelor's degree in related business field
  • Experience in the banking industry
  • Knowledge/experience with: Horizon, FIS Image Centre, FDIC Connect, Diligent Board

Essential Duties and Responsibilities:


  • Process all correspondence including email received, maintain files, record and draft meeting minutes, arrange and book travel, screen visitors, vendors, deliveries, schedule meetings, maintain calendars, vacation schedules, expense reports and other tasks assigned
  • Arrange and coordinate meetings, agendas, training, conferences, and conference calls
  • Coordinate collecting and uploading all information timely as requested by examiners for regulatory bank exams
  • Create, update, and maintain monthly meeting agendas
  • Manage multiple calendars for department management
  • Answer incoming calls, research, and resolve minor to complex inquiries and/or direct to appropriate party for resolution
  • Prepare various reports for Management and Board associated with departmental functions
  • Perform and coordinate administrative tasks and office management functions
  • Obtain additional information, as needed, to complete reports on sensitive or special management communications
  • Order supplies and deliveries, coordinate facilities requests and maintain records management database systems, if requested by line of business
  • Consistently exemplify our Core Values of Integrity, Community, Dependability, Excellence, Longevity, and Accountability
  • Comply with regulatory rules and regulations evidenced through successful completion of training and demonstrated ability
  • Perform other duties and/or special projects as appointed by management
  • Physical Requirements: primarily sitting with some standing, walking, lifting and bending

Fidelity Bank is an Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Fidelity promotes a drug free workplace.

If you require an accommodation to submit your application for an open position, please send an email request to talentmanagement@bankwithfidelity.com or call 985-612-2764. All information provided will be kept confidential and will only be used to the extent required to provide the needed reasonable accommodation.

For assistance or questions regarding the recruitment process, please email talentmanagement@bankwithfidelity.com.

This position is located in Mandeville, LA, 70471.

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