Distribution Service Operator

* Job Title: Distribution Service Operator 1 Assoc

* Job Code: 129031

* Job Grade: 39

* Entry level professional. Performs assignments with standardized processes. Works under direct supervision. Resolves questions and problems within established standards and guidelines. Follows established procedures to accomplish requirements of job.

* May be assigned to work all regions within the OG&E system while adhering to applicable processes.

* Identify and reference applicable procedures, as needed.

* Maintain multiple logs, records, and reports associated with assigned work.

* Monitor progress of work orders and trouble orders to ensure detailed and accurate information is forwarded to appropriate parties.

* Participate in training required for career progression and to maintain access to restricted areas and information.

* Perform reconnects and disconnects as requested by customers completing home repairs or construction.

* Perform duties to support 24-hour operation of the DCC.

* Follow and ensure compliance with established Standard Operating Procedures (SOPs) and Safety Standard Operating Procedures (SSOPs).

* Dispatch outage and routine service orders company-wide to field personnel.

* Participate in writing, reviewing, and directing single circuit switching orders.

* Promote and support safety awareness.

* All other duties as assigned.

* Associate's Degree in a directly related field (e.g., Electronics, Electrical, Power Technology, Engineering Technology); Or

* High School Diploma/GED and 2 years experience in Electric Services Engineering, OGE Customer Operations Technical Support group, or related Construction Function (e.g., Lineman, Substation Operations Technician, Relay Technician); Or

* High School Diploma/GED and 3 years of Control Center Environment experience (e.g. 911 Dispatch, Oil and Gas Operations Control Center experience); Or

* High School Diploma/GED and a certification in a directly related field (e.g., Electronics, Electrical, Power Technology, Engineering Technology).

* Will be required to work non-standard work schedules to include nights, weekends, holidays, on-call, overtime, and call-outs.

* Requires use of shared workstations.

* Occasional overnight travel may be required, for district visits, meetings, training, etc.

* Required to obtain and maintain switching certification within Six (6) months of job entry.

* May be required to be periodically available for after-hours emergencies.

* Work consists of directing crews in potentially hazardous conditions and may involve stressful situations and extended hours of work.

* Member will not be required to drive in order to perform their job duties.

* The operation, maintenance or oversight of critical services and infrastructure including but not limited to, electric utilities, power generation or distribution;

* Ability to learn safe working and operating procedures.

* Ability to effectively use a personal computer with MS Office Suite applications (Word, Excel, Outlook).

* Ability to recognize and communicate safety and electrical hazards to ensure safety of field personnel and safe operation of OGE distribution system.

* Demonstrated strong customer focus and customer service skills.

* Ability to perform work with or without direct supervision.

* Ability to adapt to shift work and rotating work schedule.

* Ability to extract data and develop reports.

* Ability to learn outage management process and software applications (e.g. CADS/OMS).

* Ability to learn software applications (e.g. ArcFM, Basic Print Reading, E-Map, OMS/CADs).

* Ability to learn relevant Standard Operating Procedures (SOPs) and Safety Standard Operating Procedures (SSOPs).

* Ability to work effectively in a team environment.

* Ability to communicate effectively in speech and writing.

* Ability to handle multiple tasks, troubleshoot issues, and prioritize responsibilities.

* Knowledge of basic arithmetic calculations.

* Required Certifications/Licensures:(Valid Driver's License)

* Pre-Employment Drug Screen

* This position is classified as a Safety-Sensitive Job under state law. Individuals in this position are subject to the terms and conditions set forth in OGE Energy Corp.'s Drug Testing Plan.

$58,656 - $73,320