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Quality Assurance Manager (QAM)

MBP
paid time off, tuition assistance, 401(k)
United States, Virginia, Bristol
Sep 02, 2025

Quality Assurance Manager (QAM)
Job Locations

US-VA-Roanoke | US-VA-Staunton | US-VA-Lynchburg | US-VA-Salem | US-VA-Bristol




ID
2025-2390

Category
Construction Management

Type
Full-Time Regular



Overview

Do you have 10 to 15 years of progressive experience in quality assurance or quality control, especially on design-build transportation projects?

MBP is looking for a Quality Assurance Manager to join our team. If you have extensive experience in quality assurance/quality control and a background in transportation construction, design, engineering consulting, or project management, we encourage you to apply. This role offers opportunities for professional growth and career advancement.



Responsibilities

What You'll Do:

As a Quality Assurance Manager, you will develop, implement, and maintain MBP's Quality Management System (QMS) to meet industry standards and client requirements. You'll lead and conduct internal and external quality audits, oversee the preparation and review of project documentation, analyze project records and construction data to identify quality trends, and collaborate with project teams to establish quality objectives and metrics. You'll apply quality assurance techniques and analytical methods to solve problems and improve processes, ensuring the quality and timeliness of deliverables across all projects. Responsibilities include:

    Lead and conduct internal and external quality audits of projects and processes, ensuring compliance with specifications, regulations, and company standards.
  • Oversee the preparation and review of quality-related project documentation, including quality plans, inspection and test plans, and non-conformance reports.
  • Analyze project records, schedules, and as-built construction data to identify quality trends, evaluate root causes of deficiencies, and recommend corrective actions.
  • Collaborate with project teams to establish quality objectives, metrics, and key performance indicators (KPIs) for all project phases.
  • Independently apply quality assurance techniques and analytical methods to solve quality-related problems and improve processes.
  • Ensure the quality and timeliness of deliverables across all projects, with a focus on continuous improvement.
  • Receive training and mentorship to project teams, participate in company activities, and perform administrative duties.
  • Other duties as assigned.

Who We Are Looking For

Experience:

  • 10 to 15 years of progressive experience in quality assurance/quality control, preferably with experience on design-build transportation projects.
  • Experience in transportation construction, transportation design, engineering consulting, or project management is considered beneficial.


Qualifications

Education/Knowledge:

  • Bachelor of Science Degree in Engineering or Engineering Technology.
  • Professional Engineering Licensure in the Commonwealth of Virginia is required. A candidate who can obtain a license within three months may be considered.
  • Knowledge of Virginia Department of Transportation's (DOT) specifications, standards, and construction expectations with an emphasis on design-build requirements, including but not limited to contract management, contract administration, and quality assurance/quality control, is strongly preferred. Similar state or federal DOT design-build experience will be considered.
  • Knowledge of engineering principles of construction management and project controls.
  • Knowledge of one or more of the following services: critical path method scheduling, cost estimating, project budgeting, delay analysis, constructibility and design review, inspections, quantity take-offs.
  • Knowledge of arithmetic, algebra, geometry, statistics, and their applications.
  • Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.

Certifications:

  • Professional Engineering Licensure in the Commonwealth of Virginia required (or ability to obtain within three months of hire).
  • Possess OSHA 10-hour or OSHA 30-hour certification or obtain within 3 months of hire.

Skills and Abilities:

  • Computer proficiency in Microsoft Excel, Microsoft Word, Microsoft PowerPoint, and Bluebeam; additional capabilities in P6 preferred, and CADD desired.
  • Serve as the project team leader and develop the project team to meet project objectives in a timely, positive, and collaborative manner.
  • Work within a project team to complete project assignments.
  • Execute tasks independently.
  • Obtain and maintain industry certifications specific to duties assigned.
  • Read and interpret engineering plans, specifications, and technical reports.
  • Maintain records and prepare reports/correspondence related to the work.
  • Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Develop innovative, creative solutions to problems, while utilizing analytical skills.
  • Deeply focus on the details of an assignment and then summarize findings for presentation to the project team leader.
  • Listen and understand information and ideas presented through spoken words and sentences.
  • Effectively communicate complex information and ideas verbally and in writing.
  • Collaborate with project partners and clients, proactively managing conflicts, maintaining relationships, and maintaining accountability.
  • Positively represent MBP within and outside of the workplace by acting with integrity in interpersonal interactions.
  • Stand and sit as needed on project work sites, climb ladders, work at heights, and work outdoors in a wide range of weather conditions.
  • Safely navigate construction work sites with uneven terrain.

Guidance/Responsibility:

  • Reports to the Group Manager in collaboration with the Transportation Service Line Leaders.

Supervisory:

  • Ability to supervise Team Members in technical/administrative roles.

What We Offer:

We're focused on providing the tools and support you need to succeed, both personally and professionally. MBP offers a comprehensive benefits package including 100% employer-paid medical, dental, vision, life, and disability insurance (for individual employees), a 401(k) profit-sharing plan, a health savings account with company contributions, competitive compensation with opportunities for semi-annual bonuses, and generous paid time off. We also provide unique perks like tuition assistance, student loan repayment, annual gym reimbursement, pet insurance, and paid volunteer time. Additional benefits include mental health resources, company-wide wellness activities, and training and development to support your professional growth. MBP also covers the costs associated with obtaining and maintaining certifications and licenses, such as your Professional Engineering Licensure and OSHA certification.

Status: Full-time

Requirements:

  • Applicants must be authorized to work in the U.S. without sponsorship.

MBP is an equal opportunity employer. Protected veterans and individuals with disabilities are encouraged to apply.

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