Sr. Director, Learning and Talent Development

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose:

The Senior Director, Learning and Talent Development is responsible for envisioning, designing, and driving Early Warning's enterprise-wide learning & talent development strategy, ensuring alignment with organizational priorities, business growth objectives, and cultural aspirations. This position oversees the development and roll-out of scalable, high-impact learning solutions that accelerate leadership readiness, enhance workforce capability, and deliver measurable business outcomes across the enterprise.

Essential Job Functions:

• Sets the strategic vison for enterprise learning and development, aligning initiatives to corporate strategy, cultural priorities, and evolving market demands.

• Leads the design and delivery of enterprise-wide, high impact learning strategies, including leadership development, skill-building programs, and talent acceleration pathways that measurably improve performance and organizational agility.

• Builds, leads, and mentors a high-performing, cross-functional learning and development organization capable of delivering innovative solutions at scale.

• Partners with executive leadership team, HR Business Partners, and functional leaders to anticipate talent needs and design forward-looking development strategies that support long-term growth and transformation.

• Oversees enterprise-wide leadership development programs, succession planning, readiness efforts, and talent pipeline strategies to ensure a robust bench for critical roles.

• Champions a culture of continuous learning by leveraging cutting-edge technologies, data analytics, and industry best practices to drive engagement, capability, and retention.

• Leads the measurement and evaluation of learning investments, ensuring outcomes are tied directly to business impact and workforce performance.

• Manages enterprise-wide training budget, optimize vendor partnership, and ensure turn on investment for all learning programs.

• Establishes a regular reporting cadence to keep leaders informed of training and talent program metrics, trends and roadmap.

• Owns new hire programs and work closely with managers tosupport their efforts to onboard new employees.

• Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.

Minimum Qualifications

• Education and/or experience typically obtained through completion of a bachelor's degree in human resources, business or related field.

• 15 or more years of experience in a training or learning & development role, with at least 5 years in a leadership role.

• Effective leadership skills and demonstrated success building and retaining high performing teams.

• Led the creation and execution of enterprise learning and development strategy.

• Exceptional verbal and written communication skills for delivering training, creating content, and collaborating with stakeholders.

• Ability to outline the return on the training investment in ways that are relevant to business leaders.

• Demonstrated experience as a progressive and creative change agent with excellent problem solving and analytical skills.

• Experience developing effective leadership programs from concept to measurement of success.

• Ability to develop meaningful trusting relationships at all levels within the organization to gain support and achieve results.

• Proven project management and/or business planning experience in a rapidly changing environment managing multiple initiatives.

• Ability to travel up to 30% of the time.

• Background and drug screen.

Preferred Qualifications

• Certifications in key areas of talent development and/or project management.

• Intermediate to expert level data and analytics development.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

The base pay scale for this position in:
Phoenix, AZ in USD per year is: $180,000 - $230,000.
Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage-Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan-Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off -Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

AndSOmuch more! We continue to enhance our program, so be sure tocheck our Benefits page here for the latest. Ourteamcan share more during the interview process!

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.